ATARAH ELEAZAR
Charlotte,US
Summary
Social Worker I with over 15 years of experience in trauma care, crisis intervention, and case management. Has skills in benefit navigation and community coordination. Seeking a similar role in Mecklenburg County.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Qualified Professional Case Manager
Turning Point Family Services
Charlotte
04.2023 - Current
- Conducts intake, service planning, and case management for up to 25 families monthly
- Supervises foster providers and ensures clinical documentation is completed per state compliance
- Connects clients to crisis assistance, job placement services, Medicaid, and housing resources
- Supports clients in setting employment goals, completing applications, and accessing wraparound support services.
Science Teacher
Charlotte-Mecklenburg Schools
Charlotte
11.2022 - 04.2023
- Supported academic success for students with behavioral or learning challenges
- Adapted instruction and managed classroom environments to build trust and structure.
Customer Service Representative
Omni Interactions Inc.
11.2021 - 03.2022
- Scheduled over 100 COVID/Flu vaccination appointments weekly
- Maintained HIPAA-compliant medical information records and assisted clients with access barriers.
Customer Service Representative/Receptionist
J Z & A Auto Sales
York
01.2020 - 08.2021
- Handled appointment scheduling, customer intake, and support services with a focus on client satisfaction.
Tax Support Agent I
SYKES Enterprises
Tampa
01.2019 - 04.2019
- Delivered support for up to 50 clients daily in navigating tax software and document review
- Ensured confidentiality while resolving sensitive financial concerns.
Deputy Sheriff
Fulton County Sheriff's Office
Fulton
08.2012 - 01.2018
- Provided courtroom and facility supervision, including civil and family court settings
- Assisted in over 500 inmate transports and conducted 100 community welfare checks
- De-escalated high-stress incidents with professionalism and documented interactions per legal standards.
Juvenile Probation Officer
County Family Court
NYC
01.2008 - 01.2011
- Managed caseloads averaging 30 youth in family or probation-based supervision
- Developed individualized service plans to reduce recidivism and improve family engagement
- Coordinated school meetings, home visits, and program referrals in collaboration with social workers and counselors.
Foster Care Case Manager
SVS Services
New York
06.2006 - 01.2008
- Monitored over 15 foster care placements and completed monthly documentation for ACS
- Facilitated court-ordered visitations and ensured compliance with city and state care regulations
- Reported abuse indicators and ensured medical and educational needs were addressed through coordinated referrals.
Education
Bachelor of Science - Criminal Justice
CUNY John Jay College of Criminal Justice
05.2006
Skills
- Crisis intervention and case management
- Client intake and assessment
- Counseling and resource coordination
- Public assistance navigation
- Community resource referrals
- Social work principles
- Customer relationship management
- Documentation and compliance
- Verbal and written communication
- Valid NC driver's license
- Customer satisfaction strategies
- Patient care data management
- Computer proficiency
- Food and nutrition guidance
- Case conference facilitation
- Social services knowledge
- Report preparation
- Research skills
- Opportunity identification
- Customer loyalty initiatives
- Decision making processes
- Care management strategies
- Accountability practices
- Customer needs assessment
- Customer focus techniques
- Prioritization skills
Certification
CPR Certified
References
References available upon request.
Timeline
Qualified Professional Case Manager
Turning Point Family Services
04.2023 - Current
Science Teacher
Charlotte-Mecklenburg Schools
11.2022 - 04.2023
Customer Service Representative
Omni Interactions Inc.
11.2021 - 03.2022
Customer Service Representative/Receptionist
J Z & A Auto Sales
01.2020 - 08.2021
Tax Support Agent I
SYKES Enterprises
01.2019 - 04.2019
Deputy Sheriff
Fulton County Sheriff's Office
08.2012 - 01.2018
Juvenile Probation Officer
County Family Court
01.2008 - 01.2011
Foster Care Case Manager
SVS Services
06.2006 - 01.2008
Bachelor of Science - Criminal Justice
CUNY John Jay College of Criminal Justice
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