Atavian Sims
Elkhart,IN
Summary
Proven leader with a track record of enhancing customer satisfaction and team performance at Greg’s Volcano Pizza. Excelled in time management and verbal communication, successfully resolving conflicts and mentoring staff. Achieved significant improvements in productivity and service quality by fostering a professional and organized work environment.
Overview
4
4
years of professional experience
Work History
Manager
Greg’s Volcano Pizza
07.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Team Member
Jimmy Johns Sandwich Shop
05.2020 - 07.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Human Services
Elkhart Central High School
Elkhart, IN06.2022
Skills
- Time Management
- Team Leadership
- Verbal and written communication
- Complex Problem-Solving
- Staff Management
- Cross-Functional Teamwork
Timeline
Manager
Greg’s Volcano Pizza
07.2021 - Current
Team Member
Jimmy Johns Sandwich Shop
05.2020 - 07.2021
Human Services
Elkhart Central High School
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