Athena Brandon
Appleton,WI
Summary
Highly organized team player with a strong ability to manage multiple projects simultaneously, ensuring a high level of accuracy. Demonstrated expertise in efficiently prioritizing tasks and consistently meeting deadlines.
Overview
3
3
years of professional experience
Work History
Member Service Representative
Community First Credit Union
03.2024 - Current
- Manage a diverse portfolio of consumer loans, including personal loans, auto loans, credit cards, and debt consolidation loans.
- Open, close, and update accounts for customers.
- Develop and maintain strong customer relationships, providing exceptional service and advice.
- Enhanced client satisfaction by providing efficient and accurate IRA services.
Receptionist
Community First Credit Union
01.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Supported office efficiency by performing clerical tasks such as creating the daily schedule, photocopying, scanning, and faxing documents.
- Answered phone promptly and directed incoming calls to correct team members.
- Asked walk in members appropriate questions to direct them to the right place.
Server
Fratello's Waterfront Restaurant
08.2021 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Frequently assisted in training new hires, providing guidance on restaurant standards and best practices.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Education
Associate of Applied Science - Management Development
Fox Valley Technical College
Appleton, WI12-2023
Skills
- Time Management
- Data Entry
- Mail handling
- Notary Public
- VIRTUS Trained
- Problem-solving abilities
Timeline
Member Service Representative
Community First Credit Union
03.2024 - Current
Receptionist
Community First Credit Union
01.2023 - 03.2024
Server
Fratello's Waterfront Restaurant
08.2021 - 01.2023
Associate of Applied Science - Management Development
Fox Valley Technical College
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