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Highly motivated and detail-oriented professional with a Bachelor’s degree in Communications from Albion College (2024) and a proven track record of success in fast-paced environments. Skilled in project management, event coordination, and leadership, with experience in customer service, social media management, sales, and business analysis. Currently leveraging expertise as a Spa Coordinator & Social Media Manager, overseeing client relations, operations, and digital marketing to enhance brand presence and client engagement. Recognized for strong interpersonal and communication skills, strategic problem-solving, and the ability to manage complex projects while meeting deadlines and exceeding expectations.

Dynamic professional with a proven track record at Spa Palmera, enhancing guest experiences and driving retail sales growth through exceptional communication and inventory management. Skilled in mentoring and hospitality service expertise, I've led teams to exceed client expectations, fostering strong relationships and improving service delivery. My approach combines strong leadership with technology proficiency, significantly contributing to operational excellence and customer satisfaction.
Hospitality professional with extensive experience in luxury service environments, bringing proven track record of enhancing guest experiences. Known for fostering collaborative team environments and adapting to dynamic guest needs. Expertise in personalized service and conflict resolution, paired with dedication to achieving outstanding results.
Professional hospitality expert prepared for this role. Skilled in managing guest experiences, resolving issues, and ensuring high satisfaction. Strong focus on team collaboration and adapting to changing needs. Known for excellent communication, organizational skills, and reliability.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.


  Taking full responsibility for the operational and financial control
  Achieving agreed on commercial targets the planned coordinated development and activity program
  Deal with problems, inquiries, and complaints from spa clientele
  Being responsible for motivating and driving sales and establishing targets, which are realistic and achievable
  Handles guest problems and complaints
  Problem solving & analytical personality
  Good planning & organizing
  Good command of computer literacy
  Having good interactions with people
  Empowers employer to provide excellent customer service


Hospitality and wellness professional with 10+ years in luxury hotel operations and licensed esthetician (CA & HI). Skilled in guest relations, client care, and delivering exceptional service in both hospitality and spa settings.

Athena Chagolla

Summary

Overview

Work History

Spa Coordinator/Esthetician

Licensed Esthetician

Whole Body Team Member

E-Commerce Manager

Education

Esthetics (Active Colorado License) - Esthetics

High School Diploma -

Skills

Languages

Additional Information

Timeline

Spa Coordinator/Esthetician

Licensed Esthetician

Whole Body Team Member

E-Commerce Manager

Esthetics (Active Colorado License) - Esthetics

High School Diploma -

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