Summary
Overview
Work History
Education
Skills
Timeline
Generic

Athena Macias

Houston

Summary

Ambitious and driven individual with a lifelong appreciation for the power of determination. Possessing a strong work ethic and a thirst for knowledge, constantly pursuing growth and development. Enthusiasm and energy fuel a goal-oriented mindset, enabling unwavering dedication and focus on achieving any set objective.

Overview

10
10
years of professional experience

Work History

Operations Manager

Fedex Ground
01.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Sales Associate/Cashier

Champs Sports
12.2019 - Current
  • Customer service, stocking, inventory, open/close store
  • CPR Certified
  • Customer care
  • MAINTENANCE
  • Customer service
  • Gymnastics coach
  • CPR First Aid

Aquatics supervisor

Waves resort
01.2019 - 11.2019

Coach instructor

Mary Jane's Gymnastics
08.2015 - 05.2019
  • Level 10 usag gymnast
  • I've been competing since the age of 4
  • Have spent the last 4 years leading, encouraging, and training young girls to be the best they can be at everything they do
  • Based on my own experience and training I have helped my fellow peers with team building, good work ethics, and to be goal oriented

Education

High School Diploma -

Cypress lakes
05.2020

Skills

  • Coach instructor
  • Customer care
  • Customer service
  • Gymnastics coach
  • CPR First Aid
  • Operational manager
  • Aquatic supervisor

Timeline

Operations Manager

Fedex Ground
01.2022 - Current

Sales Associate/Cashier

Champs Sports
12.2019 - Current

Aquatics supervisor

Waves resort
01.2019 - 11.2019

Coach instructor

Mary Jane's Gymnastics
08.2015 - 05.2019

High School Diploma -

Cypress lakes
Athena Macias