Summary
Overview
Work History
Education
Skills
Timeline
Generic

Athena Menchaca

Cathedral City,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

COVID, CASE INVESTIGATOR - Remote

County Of San Diego Health & Human Services Agency
08.2020 - 01.2023
  • Maintained up-to-date and accurate data entry in an electronic charting system
  • Notified supervisors and appropriate administrators of any high-profile cases
  • Conducted interviews with individuals to collect medical or other confidential information with integrity
  • Excellent and sensitive interpersonal, cultural sensitivity and interviewing skills as a means to build and maintain trust with patients and contacts
  • Coordinated with public health and local facilities to support isolation and quarantine of individuals.
  • Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19


Specialized Team - Hospitalization Investigator May 2022 - January 2023

  • Conducted interviews with hospitalized cases or next of kin regarding hospitalization and reportable
    disease
  • Obtained demographic, clinical and risk/exposure information
  • Provided COVID-19 guidance and health education, including disease prevention
  • Reviewed Medical Records to determine the reason for hospitalization, chart detailed notes regarding cases
    medical condition
  • Experience in medical terminology
  • Completed referral to other departments, County partners, and the CDC
  • Worked as a liaison by communicating with hospital staff regarding cases condition
  • Input data into WebCMR and excel for reporting purposes


Specialized Team - MPP/EWI Investigator March 2021 - May 2022

  • Conducted interviews with migrants coming into San Diego County regarding COVID-19 symptoms and
    exposures
  • Charted detailed notes regarding cases travel to the U.S.
  • Obtained demographic, clinical and risk/exposure information
  • Connected migrants with resources such as access to food, clothing, and medications.
  • Worked with stake holders to communicate the concerns and needs of the migrant community
  • Completed referrals to other departments, County partners, and the CDC

RESEARCH ANALYST

DigiStream Investigations
05.2019 - 05.2020
  • Updated clients on red-flags uncovered during the course of the investigation
  • Completed thorough, in-depth reports on background and social media data findings within 3 business days of order; maintained confidentiality
  • Navigated ambiguity as well as a basic understanding of the workers' compensation system
  • Analyzed & distilled large amounts of information from social networking profiles, online forms and articles and applied it towards investigations

Administrative Staff

Drug Enforcement Administration, DEA
01.2014 - 06.2014
  • Assisted the Chemist in analysis of drug evidence
  • Facilitated the process of evidence of chain custody with the Evidence Specialist
  • Contributed in chemically processing evidence for the presence of latent prints with the Fingerprint Specialist

Education

Bachelor of Arts - Criminology and Justice Studies, Psychology

CALIFORNIA STATE UNIVERSITY

Skills

  • ATLAS database knowledge
  • CLEAR database knowledge
  • TLO database knowledge
  • Bilingual
  • Data analysis
  • Detailed reporting
  • Excel
  • Microsoft Word
  • Adaptability
  • Attention to detail
  • Case management
  • Collaborative & individual work
  • Organization and Time Management
  • Problem-solving
  • Objective
  • Self-starter

Timeline

COVID, CASE INVESTIGATOR - Remote

County Of San Diego Health & Human Services Agency
08.2020 - 01.2023

RESEARCH ANALYST

DigiStream Investigations
05.2019 - 05.2020

Administrative Staff

Drug Enforcement Administration, DEA
01.2014 - 06.2014

Bachelor of Arts - Criminology and Justice Studies, Psychology

CALIFORNIA STATE UNIVERSITY
Athena Menchaca