Athena Wentarmin -Dunn
West Allis,WI
Summary
Dedicated food service worker known for exceptional customer service and efficient multitasking. Proven ability to enhance customer loyalty and optimize workflow in fast-paced environments.
I'm ready to take on anything, utilizing my fast learning capabilities and critical thinking skills to improve any given environment.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Big Deal Burgers & Custard
04.2023 - 10.2024
- Prepared and assembled food orders according to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management by restocking supplies as needed.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Provided excellent customer service by addressing inquiries and complaints promptly.
- Collaborated with team members to optimize workflow during peak hours.
- Followed food safety guidelines to ensure quality and compliance standards were met.
- Developed and maintained positive relationships with customers to enhance service.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Head Hostess, Food Runner, Busser, Food Prep
Liquid Johnny's
03.2021 - 04.2023
- Supervised front-of-house operations, ensuring seamless guest experiences and efficient seating arrangements.
- Trained and mentored new host staff on customer service protocols and reservation systems.
- Implemented improved communication strategies between kitchen and service staff to enhance service delivery.
- Coordinated dining reservations and managed waitlist efficiently during peak hours to optimize table turnover.
- Developed and maintained relationships with regular patrons, fostering loyalty and repeat business.
- Worked effectively in fast-paced environments.
Education
Nathan Hale High School
West Allis, WI06-2027
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Strong communication skills
- Working with diverse people
- Heavy lifting capacity
Languages
English
Native or Bilingual
French
Native or Bilingual
Interests
I love art, animals, and athleticism
-I'm always finding a new hobby to fulfill new creative ideals (crocheting, painting, engraving, etc)
-I own 4 dogs, and have an infinite amount of love for all things living
=Throughout my life I've played basketball, volleyball, wrestling, soccer, and martial arts
Timeline
Food Service Worker
Big Deal Burgers & Custard
04.2023 - 10.2024
Head Hostess, Food Runner, Busser, Food Prep
Liquid Johnny's
03.2021 - 04.2023
Nathan Hale High School