Summary
Work History
Education
Skills
Timeline
Generic

Athenia Fletcher

Dayton

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Work History

Patient Scheduling Representative

Optum
- 11.2023
  • Managing patient schedules
  • Providing patient support
  • Managing patient records
  • Verifying insurance coverage
  • Collecting and verifying patient demographics
  • Handling cancellations
  • Compliant with regulations
  • Experience in calls monitored and scored per metrics

Accounts Receivable- EMS

Change HealthCare
05.2022
  • Ensured accurate and timely billing
  • Diligently Following up on claims
  • Resolving payment discrepancies from various payers
  • Verifying insurance eligibility
  • Patient billing and collections

Production

Norwood Medical
05.2017
  • Maintaining production of equipment and assemblies
  • Ensuring quality control
  • Overseeing manufacturing personnel
  • Ordering materials
  • Monitoring packaging and shipping of the product
  • Handling clerical tasks like work orders and documentation

Manager

Mcdonalds
07.2013
  • Overseen staffing
  • Managed Inventory
  • Maintained Food Safety Standards
  • Resolving Customer Issues
  • Driving Profitability in a fast-paced environment

Education

No Degree - MEDICAL BILLING AND CODING

Sinclair Community College
Dayton, OH
06-2026

General High School Diploma - undefined

Butler High School
Vandalia, Ohio
01.2014

Skills

  • Effective problem analysis
  • Effective communication
  • Proficient in computer applications
  • Client support
  • Effective team collaboration
  • Strong self-management skills
  • Commitment to professionalism
  • Focused on achieving objectives
  • Confident decision-making
  • Consistent persistence

Timeline

Accounts Receivable- EMS

Change HealthCare
05.2022

Production

Norwood Medical
05.2017

Manager

Mcdonalds
07.2013

Patient Scheduling Representative

Optum
- 11.2023

General High School Diploma - undefined

Butler High School

No Degree - MEDICAL BILLING AND CODING

Sinclair Community College

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