Athina Gkioka
Wallington,NJ
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
8
8
years of professional experience
Work History
Business Owner
Pro Magic Cleaning
05.2021 - Current
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
Server
Aegean Estiatorio
03.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Pre-K Teacher
Sholom Day Care
08.2017 - 11.2021
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Applied play-based strategies to provide diverse approaches to learning.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Addressed behavioral and learning issues with parents and daycare management.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
Server
The Russian Tea Room
07.2015 - 08.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Teacher Education
AEI
Athens Greece06.2014
Skills
- Task Delegation
- Issue Resolution
- Incident Response
- Sales Strategies
- Training and Development
- Work Planning and Prioritization
- Dining Customer Service
- Suggestive Selling
- Guest Inquiries
- Cool Under Pressure
Languages
Albanian
Native or Bilingual
Greek
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Aegean Estiatorio
03.2022 - 09.2023
Business Owner
Pro Magic Cleaning
05.2021 - Current
Pre-K Teacher
Sholom Day Care
08.2017 - 11.2021
Server
The Russian Tea Room
07.2015 - 08.2016
Bachelor of Arts - Teacher Education
AEI
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