Summary
Overview
Work History
Education
Skills
References
Timeline
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Athonia Boulieris

Seminole,FL

Summary

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

9
9
years of professional experience

Work History

Sales Associate

Colette's Fashions
Madeira Beach , Florida
01.2017 - 02.2023
  • Tracked sales performance metrics to identify trends in market place.
  • Provided accurate information about products, prices and services.
  • Developed promotional strategies to increase sales volume.
  • Upsold additional items based on customer interests and needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Attended trade shows, conferences, and networking events to generate leads.
  • Developed promotional materials such as brochures, flyers or website content related to the company's products or services.

Solo Esthetician

Flawless Beauty Bars
Clearwater, Florida
11.2023 - 06.2024
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Recommended additional treatments or products based on individual customer needs.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Assisted in the development of customized skin care regimens for clients.
  • Developed a thorough understanding of available services by participating in training sessions.
  • Assisted in marketing efforts by providing input on promotional materials and events.
  • Built positive client relationships and guided clients through treatments.

Fine Dining Server

Villa Gallace
Indian Rocks Beach, Florida
12.2022 - Current
  • Promoted additional menu items or special offers as appropriate.
  • Demonstrated knowledge of wine list and recommended wines based on customer preferences.
  • Checked back with customers to ensure satisfaction with each course.
  • Assisted other servers when needed during peak periods.
  • Responded quickly to guest inquiries or complaints in a professional manner.
  • Managed multiple tables efficiently while maintaining an attentive and unobtrusive service.
  • Engaged with guests to collect feedback and foster a positive dining experience.

Head Server and Banquet Staff

Jimmy Guana's Restaurant
Indian Rocks Beach, FL
02.2015 - 12.2023
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Collaborated with other staff members on duties assigned for each catered event.
  • Organized catering orders according to client specifications while adhering to health department regulations regarding food safety standards.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Assisted with the set-up, serving, and clean up of all resort events.

Education

Clinical Esthetics -

American Institute of Beauty
Largo, FL
01-2023

Some College (No Degree) - Health Sciences

St. Petersburg College
Clearwater, FL

Skills

  • Order Processing
  • Excellent communication skills
  • Sales Development
  • Business Development
  • Relationship selling
  • Customer Needs Assessment
  • Product Sales

References

References available upon request.

Timeline

Solo Esthetician

Flawless Beauty Bars
11.2023 - 06.2024

Fine Dining Server

Villa Gallace
12.2022 - Current

Sales Associate

Colette's Fashions
01.2017 - 02.2023

Head Server and Banquet Staff

Jimmy Guana's Restaurant
02.2015 - 12.2023

Clinical Esthetics -

American Institute of Beauty

Some College (No Degree) - Health Sciences

St. Petersburg College

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Athonia Boulieris