Athziry Rodriguez
Sonora,CA
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Best Western Plus Hotel & Conference Center
2023.11 - Current
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Line Cook/Server
Pickled Porch Cafe
2023.06 - 2023.11
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Escondite De La Torre
2022.08 - 2023.06
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
Sonora High School
Sonora, CA06.2019
Skills
- Guest Engagement
- Guest Relations
- Customer Service
- Cash Handling
- Inventory Control
- Time Management
- Problem-Solving Skills
- Safe Food Handling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Best Western Plus Hotel & Conference Center
2023.11 - Current
Line Cook/Server
Pickled Porch Cafe
2023.06 - 2023.11
Server
Escondite De La Torre
2022.08 - 2023.06
High School Diploma -
Sonora High School
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