Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Accounts Receivable Assistant
Odyssey Aviation
04.2000 - Current
Investigated discrepancies between customer payment records and internal records.
Generated reports detailing outstanding customer balances and aging information.
Assisted with month-end closing activities such as preparing journal entries and account reconciliations.
Reconciled accounts receivable ledger to ensure accuracy of balances.
Analyzed customer accounts on a regular basis to identify areas of improvement or risk exposure.
Emergency Medical Dispatcher/ Receptionist
Doctors Hospital
04.2012 - 04.2014
Prioritized calls based on severity level in order to ensure that those requiring immediate attention were addressed first.
Entered pertinent information into computer aided dispatch system; maintained detailed records of all dispatched calls.
Answered incoming calls, responding to inquiries from patients and other medical offices.
Front Desk Receptionist
Insurance Management Associates
05.2005 - 04.2011
Maintained an organized reception area and ensured that all guests were attended to promptly.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Greeted visitors to provide information and direct to appropriate personnel.
Answered questions about policies, rates, coverages, and endorsements, using knowledge of products offered by the company.
Timeline
Emergency Medical Dispatcher/ Receptionist
Doctors Hospital
04.2012 - 04.2014
Front Desk Receptionist
Insurance Management Associates
05.2005 - 04.2011
Accounts Receivable Assistant
Odyssey Aviation
04.2000 - Current
Skills
Bookkeeping
Excel
Workload Management
Vendor Relationship Management
Customer Relations
Account Auditing
Data Analysis
Certification
National Academies of Emergency Medical Dispatch (Certified Advanced Emergency Medical Dispatch AEMD)