Improved Interdepartmental communication which generates 40% more effectiveness
Outsourcing technical support for 25% more efficient outcomes
Responsibilities:
• Human resource management
• Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues
• Scheduling and coordinating meetings within the department
• High level management and Ad hoc reporting
• Implementing problem solving skills to maintain focus
• Consistently met organizational and departmental objectives, within budget, and time constraints.
Medical Claims Examiner
Kaiser Permanente
Silver Spring, MD
11.2007 - 09.2017
Achieved error-free claims adjudication for at least 2 quarters in 4 years
Created a word document that reduced work time by 40%
Working knowledge of Federal HMO health policy, OPM/FEHB, MD & VA HMO health policies, Medicare, and MD COBRA Laws & Regulations
Ensured adherence to HIPAA policy
Analized members claims for benefits under the ACA health policy
Analized and adjudicated Professional and specialty claims like Durable Medical Equipment, Physical Therapy, Physiotherapy, Abortion, Vision & case rate claims
Ensured provider contracts and members’ eligibility status are current
Analized members’ health policy
Adjudicated medical claims via TAPESTRY, DIAMOND, KMATE, HEALTHCONNECT, MACESS, and DSPBN systems
Coordinated benefits according to Medicare and other coordination of benefits (COB) guidelines and policies
Responded to claims issues reviewed by the Medical Director
Maintained great working relationship with membership administration, referral, data management departments to ensure accuracy
Responded to audit inquiries
Analized members eligibility and providers contracts to determine contract status.
Logistics Technician / Logistics Team Lead / Logistics Manager L4 / Global Logistics Support Engineer at Amazon Web Services (AWS)Logistics Technician / Logistics Team Lead / Logistics Manager L4 / Global Logistics Support Engineer at Amazon Web Services (AWS)
<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos<ul><li>Lead program management for the U.S. Army’s Common Hardware Systems-6 (CHS-6) program, driving launch execution and operational process improvements for mission-critical defense IT and communications hardware.</li><li>Oversee end-to-end project execution, aligning engineering, logistics, procurement, and finance teams to ensure contractual compliance and on-time delivery of warfighter-ready hardware.</li><li>Implement process enhancements across warehouse and supply chain functions to improve efficiency, cost savings, and readiness.</li><li>Manage project timelines, budget oversight, and risk mitigation strategies to support rapid deployment and sustainment operations.</li><li>Develop and manage supply chain strategies for procurement, distribution, and lifecycle sustainment, ensuring seamless integration of suppliers, logistics partners, and internal operations to meet program performance goals.</li></ul> at Leidos
Logistics Support-Supply Technician Lead at Vertex Aerospace Formally DynCorp InternationalLogistics Support-Supply Technician Lead at Vertex Aerospace Formally DynCorp International