Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Atiya Simmons

Philadelphia,PA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Success Specialist

Apliiq
10.2022 - Current
  • Conduct regular account reviews to assess client status, identify opportunities, and ensure continued success.
  • Collaborate with cross-functional teams to advocate for customer needs and drive product improvements.
  • Streamline onboarding processes, reducing time-to-value for new customers while maintaining high levels of satisfaction.
  • Help partners design apparel collections
  • Increase customer satisfaction by addressing concerns and providing tailored solutions for their needs.

Store Manager (Temp)

ATTYYA
07.2022 - 09.2022
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.

Operations Manager

Men's Warehouse
06.2021 - 06.2022
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.

Store Manager

Madrag And 10 Spot
09.2018 - 03.2020
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.

Store Manager

PRETTY GIRL, JASMINE
07.2017 - 01.2018
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Manager and Wardrobe Stylist

Jasmine & Orchid
07.2016 - 07.2016
  • Developed personalized shopping strategies for clients, resulting in an improved wardrobe and increased client satisfaction.
  • Monitored sell-through rates closely, making timely markdowns or promotions as necessary.
  • Enhanced store presentation by creating visually appealing merchandise displays, driving increased foot traffic and sales.
  • Managed and maintained purchase orders and invoices.
  • Maximized performance by monitoring daily activities and mentoring team members.

Assistant Merchant

Bath And Body Works, Limited Brands
10.2015 - 05.2016
  • Identified consumer trends through market research, enabling proactive adjustments to merchandise offerings that generated increased demand.
  • Supported e-commerce initiatives by optimizing online product assortments based on customer preferences and browsing behavior.
  • Spearheaded new product launches by closely coordinating with buying teams, ensuring seamless integration into existing assortments.
  • Managed product flow on weekly and monthly basis.

Assistant Buyer

Burlington Stores, Inc.
10.2013 - 10.2015
  • Reviewed purchasing trends and forecast demand for inventory planning and replenishment.
  • Managed open-to-buy budgets efficiently by tracking expenditures and making informed adjustments based on financial goals.
  • Monitored incoming orders and tracked progress to meet deadlines.
  • Assisted in developing seasonal buying plans, ensuring optimal merchandise assortment to meet customer demands.
  • Brainstormed with peers and other members of design team to determine enhancements and product features.

Education

Bachelor of Arts - Fashion Merchandising And Design; Minor: Marketing

Meredith College
Raleigh, NC
05.2009

Skills

  • Business Correspondence Writing
  • Data Entry
  • Document Typing and Formatting
  • Vendor and Client Relations
  • Fashion Merchandising, Marketing and Styling
  • Product Knowledge and Development
  • Purchasing Procedures
  • Team Management
  • Database Management

Certification

Personal Image and Beauty Expert, Trendimi Limited

Personal Shopper, Trendimi Limited

Accounting and Bookkeeping, Trendimi Limited

Timeline

Customer Success Specialist

Apliiq
10.2022 - Current

Store Manager (Temp)

ATTYYA
07.2022 - 09.2022

Operations Manager

Men's Warehouse
06.2021 - 06.2022

Store Manager

Madrag And 10 Spot
09.2018 - 03.2020

Store Manager

PRETTY GIRL, JASMINE
07.2017 - 01.2018

Manager and Wardrobe Stylist

Jasmine & Orchid
07.2016 - 07.2016

Assistant Merchant

Bath And Body Works, Limited Brands
10.2015 - 05.2016

Assistant Buyer

Burlington Stores, Inc.
10.2013 - 10.2015

Bachelor of Arts - Fashion Merchandising And Design; Minor: Marketing

Meredith College

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