Results-driven Business Analyst and Scrum Master with over 7 years of experience in eliciting, analyzing, documenting, and fulfilling complex functional and business requirements, and user acceptance testing. Skilled in managing multiple projects while ensuring client satisfaction. Proficient in Agile and waterfall methodologies, with experience in all phases of the SDLC. A detailed team player with strong analytical, communication, and problem-solving skills, able to deliver successful product launches within aligned timelines.
AXURE, BUGZILLA, JIRA, MS VISIO, LUCIDCHART, SHAREPOINT, MICROSOFT OFFICE (EXCEL, WORD, OUTLOOK, ACCESS, AND POWERPOINT.