Detail-oriented Inside Account Manager skilled in relationship building and strategic improvements. Adept at identifying growth opportunities and implementing effective account strategies to enhance client retention and satisfaction.
Overview
9
9
years of professional experience
Work History
Inside Account Manager
TD Synnex
Clearwater
03.2019 - 02.2026
Managed customer accounts to ensure satisfaction and retention through proactive communication.
Developed tailored solutions by collaborating with cross-functional teams to meet client needs.
Utilized CRM tools to track account activity and identify growth opportunities within existing accounts.
Conducted regular account reviews to assess performance and implement strategic improvements.
Leveraged industry knowledge to provide valuable insights during strategic planning sessions, ultimately driving company growth initiatives forward.
Associate Sales Rep
TD SYNNEX
Clearwater
03.2017 - 03.2019
Developed and maintained relationships with key accounts to enhance customer satisfaction.
Collaborated with cross-functional teams to ensure accurate order fulfillment and timely deliveries.
Analyzed sales data to identify trends and recommend strategies for revenue growth.
Provided product knowledge support to clients, enhancing their understanding of offerings.
Education
Associate Degree - Marketing
St. Petersburg College
St. Petersburg, FL
2014
High School Diploma -
St. Petersburg High School
St. Petersburg, FL
05-2011
Skills
Strategic thinking
Relationship building
Account planning
Pipeline management
CRM proficiency
Phone engagement
Teamwork and collaboration
Attention to detail
Multitasking
Verbal and written communication
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Product Promotion - Up-sold products aand motivated customers to upgrade current product plans.
Customer Relations - Earned Highest marks for customer satisfaction, company wide.