Atyel Hernandez
Houston,TX
Summary
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills.
Overview
16
16
years of professional experience
Work History
Treatment Coordinator
Houston Orthodontic Specialists
04.2021 - 04.2023
- Performed in team leader capacity and organized all treatment and placement activities.
- Conducted interviews with patients to discuss health history, objectives and concerns.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Reviewed X-rays to help patients determine best treatments.
Dental Office Manager
Rodeo Dental
11.2018 - 04.2023
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Supervised and led team of dental assistants and support staff of 15.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Orthodontic Assistant
CC Braces
09.2016 - 11.2019
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
Orthodontic Assistant
Wentz Orthodontics
08.2013 - 05.2016
- Explained treatment in detail to patients.
- Explained treatment options in detail and helped choose the best treatment plan.
- Discussed financial arrangements.
- Helped apply for CareCredit if needed.
- Wrote treatment contracts and witnessed signatures.
- Collected and posted payments by card, cash, and Square.
- Attended marketing events to promote the office.
Orthodontic Assistant
Charles Lane, DDS, MS
01.2007 - 07.2013
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
Education
Bachelor of Arts -
Stephen F Austin State University
Nacogdoches, TX05.2010
Skills
- Spanish Fluency
- HIPAA Regulations
- High-Volume Environments
- Dental Knowledge
- Organizational Skills
- Enforce Policies
- Handling Complaints
- New Hire Orientation
- Coordinate Schedules
- Budget Management
Timeline
Treatment Coordinator
Houston Orthodontic Specialists
04.2021 - 04.2023
Dental Office Manager
Rodeo Dental
11.2018 - 04.2023
Orthodontic Assistant
CC Braces
09.2016 - 11.2019
Orthodontic Assistant
Wentz Orthodontics
08.2013 - 05.2016
Orthodontic Assistant
Charles Lane, DDS, MS
01.2007 - 07.2013
Bachelor of Arts -
Stephen F Austin State University
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