Aubrea Snody
Lawton,OK
Overview
3
3
years of professional experience
1
1
Certification
Work History
ASR
Cefcostores
03.2023 - 10.2023
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Assistant Manager
Arby’s
09.2020 - 10.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
South Garland High School
Garland, TX1988
Skills
- Social Perceptiveness
- Microsoft Word
- Troubleshooting
- Interpersonal Communication
Certification
Manager Safeserve certified
Timeline
ASR
Cefcostores
03.2023 - 10.2023
Assistant Manager
Arby’s
09.2020 - 10.2022
South Garland High School