Aubree McMaster
Belfair,WA
Summary
Dynamic head bartender with extensive experience in fast-paced dining environments. Skilled in training new staff, leading shifts, and fostering team collaboration to deliver exceptional service. Ready to leverage strong communication skills to enhance customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server/Head Bartender
Hops N Drops
Silverdale, Washington
08.2021 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness and organization of the dining area throughout shifts.
- Assisted in training new servers on restaurant policies and procedures.
- Handled cash transactions and managed point-of-sale systems effectively.
- Developed strong relationships with regular customers to enhance their experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Facilitated team meetings to discuss challenges and brainstorm solutions collaboratively.
Server
Red Robin
Silverdale, Washington
09.2019 - 08.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Assisted guests with menu selections and dietary restrictions.
- Responded to guest inquiries and resolved issues promptly.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Supported team members during peak hours to enhance service flow.
Server
Everybody's American Cookhouse
Port Orchard, Washington
10.2018 - 09.2019
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Handled cash transactions and processed payments efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Explorer Academy
Port Orchard, WA06-2018
Skills
- Point-of-sale management
- Customer order processing
- Menu knowledge
- Order accuracy
- Restaurant cleanliness
- Inventory management
- Leading the shift
- Schedule writing
- Putting on a meeting
- Meeting facilitation
- Conflict resolution
Certification
- Food handlers
- MAST 12
Timeline
Server/Head Bartender
Hops N Drops
08.2021 - Current
Server
Red Robin
09.2019 - 08.2021
Server
Everybody's American Cookhouse
10.2018 - 09.2019
High School Diploma -
Explorer Academy