Aubrey Compton
Bridgeport,WV
Summary
Efficient Server known for reliability and ability to complete tasks swiftly. Specialize in customer service and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
3
3
years of professional experience
Work History
Server
Cracker Barrel Old County Store
Fairmont, WV
04.2023 - Current
- Ensured prompt and polite customer service for all guests..
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Supported team members in great customer service and accomplishing assigned responsibilities.
- Managed inventory of food/drink items and napkins.
- Cleaned drink machines and maintained cleanliness of the dining room area.
Customer Service
North Central West Virginia Airport
Bridgeport, WV
05.2024 - 08.2024
- Checked customers in for flights, ensuring accurate seat assignments.
- Aided wheelchair passengers in moving through security and assisted with boarding the plane.
- Offered support for passengers by managing their baggage and escorting them to the plane.
- Assisted customers in finding the most affordable flights and completing bookings.
- Ensured the aircraft was clean and replenished with necessary stock at the conclusion of each day's last flight.
- Conducted daily aircraft security searches prior to the first flight.
Concessions Worker
The Bridge Sports Complex
Bridgeport, WV
09.2021 - 04.2023
- Performed cashier duties effectively.
- Ensured customer satisfaction by offering prepared snacks and catering services for birthday parties
- Monitored expiration dates on food items for customer safety.
- Stocked concession stands with supplies and food items.
- Conducted evening tasks that included cleaning machines and mopping floors.
Education
Some College (No Degree) - Aviation Management
Fairmont State University
Fairmont, WVSkills
- Table Bussing
- Guest Engagement
- Food Running
- Performance Improvement
- Suggestive Selling
- Encouraging Teamwork
References
References available upon request.
Timeline
Customer Service
North Central West Virginia Airport
05.2024 - 08.2024
Server
Cracker Barrel Old County Store
04.2023 - Current
Concessions Worker
The Bridge Sports Complex
09.2021 - 04.2023
Some College (No Degree) - Aviation Management
Fairmont State University