Aubrey Dixon
Elon,NC
Summary
Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset.
Overview
9
9
years of professional experience
Work History
Community Manager
Northwood Ravin, The Apartments At Palladian Place
08.2022 - Current
- Manage Property in all aspects
- Ensure Occupancy and Trending Occupancy is 94% or above
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
- Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
- Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
- Conducted member surveys to gather feedback on various aspects of the community, using data to inform future improvements.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Evaluated property conditions and recommended improvements.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Kept properties in compliance with local, state and federal regulations.
- Maximized rental income while minimizing expenses through effective planning and control.
Property Manager
Peak Living
10.2021 - 07.2022
- Manage Property in all aspects
- Ensure Occupancy and Trending Occupancy is 96% or above
- Create and Send out Renewal Letters
- File Evictions on the 15th each month
- Schedule out Make Readies
- Tour prospective residents/Follow up with traffic/Approve applications and leases
- Promptly resolve resident issues
- Input Invoices/Process rent payments
- Create Budget, Get bids for Non capital and capital projects
- Complete reporting for owners/end of month.
Portfolio Manager
Towne Properties
09.2020 - 06.2021
- Manage 7 Properties, totaling over 2000 units
- Create Board Packets Monthly & Hold Board Meetings for all Properties
- Submit and Approve Invoices for all properties
- Inspect Properties
- Schedule Maintenance Requests
- Hire Multiple Vendors for numerous projects and oversee projects
- Promptly Homeowner issues
- Update Websites for all Properties
- Send Violation letters out for all Properties
- Create Budgets.
Property Manager
Stan Residential
01.2020 - 09.2020
- Manage Property in all aspects
- Ensure Occupancy and Trending Occupancy is 95% or above
- Create and Send out Renewal Letters
- Manually File Evictions each month at the Durham County Courthouse
- Schedule out Maintenance Requests
- Tour prospective residents/Follow up with traffic/Approve applications and leases
- Promptly resolve resident issues
- Input Invoices/Process rent payments
- Create Budget, Get bids for Non capital and capital projects
- Complete reporting for owners/end of month.
Assistant Property Manager
RAM Partners LLC, SkyHouse
02.2019 - 12.2019
- Oversee and manage daily operations of a $103 million residential and commercial building
- Monitor weekly account receivable reports to ensure accuracy of financials to optimize rental income of $500,000 per month
- Create and execute the property marketing plan to increase prospective resident traffic
- Develop and communicate unique solutions for all resident concerns.
Leasing Consultant
RAM Partners LLC, SkyHouse
07.2016 - 02.2019
- Stabilize occupancy during lease-up
- Organize, plan, and communicate resident events to 500+ people
- Educate potential residents on state lease laws and community policies
- Create and follow up on work orders for the maintenance staff
- Maintain proper documentation of leases, insurance, and utility bills
- Maintain high occupancy while growing rents improving resident retention.
Leasing Consultant
Fairfield Residential, Multi Site
06.2015 - 03.2016
- Outreach marketing in areas for prospective residents
- Educate potential residents on state lease laws and community policies
- Create and follow up on work orders for the maintenance staff
- Maintain proper documentation of leases, insurance, and utility bills
- Train leasing consultants on Fairfield Residential's policies
- Property sold March 2016.
Education
High School Diploma -
Needham Broughton High School
06.2015
Skills
- Business Development
- Property Tours
- Tenant and Eviction Laws
- Knowledgeable in Onesite
- Payment Management
- Operations Management
- Revenue Management
- Market Analysis
- Problem-Solving Solutions
- Strategic Market Positioning
- Client Relationship Management
- Branding
- Budgeting
- Customer Relationship Management
- Financial Report Writing
- Pricing
- Property Management
- Financial Analysis
- Portfolio Management
- Knowledgeable in Yardi
- Customer service
- Strategic Planning
- Property Leasing
- Fair Housing Regulations
- Accounts Payable
- Conflict Handling
Timeline
Community Manager
Northwood Ravin, The Apartments At Palladian Place
08.2022 - Current
Property Manager
Peak Living
10.2021 - 07.2022
Portfolio Manager
Towne Properties
09.2020 - 06.2021
Property Manager
Stan Residential
01.2020 - 09.2020
Assistant Property Manager
RAM Partners LLC, SkyHouse
02.2019 - 12.2019
Leasing Consultant
RAM Partners LLC, SkyHouse
07.2016 - 02.2019
Leasing Consultant
Fairfield Residential, Multi Site
06.2015 - 03.2016
High School Diploma -
Needham Broughton High School
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