Aubrey Dunlea
Boca Raton,FL
Summary
Proactive Assistant Manager with comprehensive experience in operations management and customer relations. Proven success in maintaining store environment, mentoring staff, and optimizing inventory management. Skilled in financial oversight, strategic planning, and driving sales growth, bringing valuable expertise to any team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Playa Bowls
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Became general manager for a couple of months while the company was looking for a new manager as the current one resigned.
Education
Current Student - Business Finance
Florida Atlantic University
Boca Raton, FL05-2027
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Staff Supervision
- Staff Management
- Workload Management
- Employee Scheduling
- Operations Management
- Customer rapport
- Marketing knowledge
- Recruiting and interviewing
- Sales Strategies
Certification
ServSafe
Timeline
Assistant Manager
Playa Bowls
02.2022 - Current
Current Student - Business Finance
Florida Atlantic University