AUBREY FARIAS
Bristol,RI
Summary
Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.
Overview
3
3
years of professional experience
Work History
Cafe Attendant
Root: A Plant Based Eatery
Newport, RI
12.2023 - Current
- Received orders from customers, accurately entered them into the point of sale system, and collected payment.
- Provided excellent customer service by being friendly, courteous and helpful at all times.
- Maintained a clean working environment by sweeping, mopping floors, washing counters and sanitizing surfaces regularly.
- Prepared and served coffee, matcha, and teas.
- Followed recipes accurately to prepare various types of salads and grain bowls.
- Prepared smoothies according to customer orders, using fresh fruits and vegetables.
- Operated blenders and other equipment to prepare juice drinks according to recipes.
- Prepared sandwiches according to customer specifications, including ingredients and condiments.
- Organized take-out orders for customers in an efficient manner.
- Managed multiple tasks simultaneously while maintaining focus on quality assurance.
- Replenished supplies such as napkins, condiments, utensils, cups and lids throughout the day as necessary.
- Prepared ingredients for meal production by washing, chopping, measuring and mixing.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Ice Cream Server
Get The Scoop
Newport, RI
05.2023 - Current
- Served and scooped ice cream, following sizing specifications.
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Operated cash register to collect payments from customers.
- Closed shop by cleaning workstations, restocking shelves with supplies, emptying trash cans.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Cleaned tables, chairs and dining areas after customer use.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Trained new employees on proper food handling techniques and customer service standards.
- Managed POS register to complete customer transactions.
- Swept and mopped establishment during closing.
Front End Clerk
Clements Marketplace
Portsmouth, RI
05.2021 - 06.2022
- Received and processed payments, handed out change, and provided receipts.
- Counted money in cash drawer at beginning and end of shift.
- Greeted customers and provided customer service.
- Handled customer problems with knowledgeable, speedy, and friendly service.
- Assisted customers in locating items throughout the store.
- Stayed up to date on latest promotional offerings and seasonal product changes.
- Answered customer questions about products, prices, availability, product uses, and credit terms.
- Maintained cleanliness of work area, including checkout counter, shelves, and storage areas.
- Provided assistance with bagging groceries.
- Ensured proper operation of self-checkout machines by troubleshooting technical issues.
- Assisted customers with scanning, bagging, and payment processes.
Education
Bachelor of Arts - Marketing
Roger Williams University
Bristol, RI05.2026
Skills
- Food Service
- Cleaning and Organization
- Customer Inquiry Resolution
- Accuracy and Efficiency
- Food Preparation
- Excellent Work Ethic
- Quick Learner
- Effective Communication
- Order Management
- Safe Food Handling
Extracurricular Activities
Women in Business Club Member
References
References available upon request.
Timeline
Cafe Attendant
Root: A Plant Based Eatery
12.2023 - Current
Ice Cream Server
Get The Scoop
05.2023 - Current
Front End Clerk
Clements Marketplace
05.2021 - 06.2022
Bachelor of Arts - Marketing
Roger Williams University
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