Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
Generic

Aubrey Gillis

Tequesta ,FL

Summary

Proven multitasker and customer service expert from Casa Caña, adept at maintaining a welcoming environment and enhancing dining experiences. Excelled in training peers, mastering menu details, and ensuring guest comfort with exceptional phone etiquette and efficient table management. Demonstrated a commitment to cleanliness and safe food handling, significantly improving guest satisfaction.

Overview

1
1
year of professional experience

Work History

Hostess, Food Runner, and Busser

Casa Caña
01.2024 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Education

No Degree -

Jupiter High School
Jupiter, FL
2026

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Cleaning and sanitation
  • Table Bussing
  • Safe Food Handling
  • Food Running
  • Menu Memorization
  • Table assignment
  • Food station setup
  • Multitasking

Volunteering

I volunteer through the Jupiter High School and Jupiter Community Center with elementary and middle school volleyball players. 

Tasks include:

Teaching new skills 

Keeping campers safe and supervised

Creating a 'team cheer' at the end of camp to perform 

Maintaining a high energy atmosphere throughout the week


Travel and school volleyball player for seven years (Michigan Elite Volleyball Club 2017-2019 , Tribe Volleyball Club 2019-2024, and Jupiter High School volleyball 2022-2024) 

Tasks include: 

Teamwork 

Problem solving 

High-pressure situations 

Traveling during school

Time management 

Commitment 


Team manager for Jupiter Middle School boys basketball 

Tasks include:

Equipment preparation 

Team organization 

Time management skills 

Communicating with coaches, players, and parents 


Volunteer assistant coach for Jupiter Middle School girls volleyball

Tasks include: 

Team drill organization 

Individual skill training 

Communicating with other coaching staff

Assist with drills and demonstrations 

Working with different ages 


Timeline

Hostess, Food Runner, and Busser

Casa Caña
01.2024 - Current

No Degree -

Jupiter High School

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Aubrey Gillis