Aubrey Harrelson
Goldendale,WA
Summary
Demonstrates a strong work ethic and attention to detail, significantly contributing to team success and positive customer experiences. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Camp Host/Customer Service Representative
Peach Beach RV Park/Gunkel Orchards
05.2023 - Current
- Developed strong rapport with campers through friendly interactions and genuine interest in their experiences.
- Provided timely assistance to campers in need, resolving issues and maintaining positive relationships.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Fruit Stand cashier
- Cleaning and maintaining park
Retail Sales Associate Cashier
Xanterra Parks & Resorts
09.2022 - 04.2023
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Stocking shelves/freezer
- Assisted customers by answering questions and fulfilling requests.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
Guest Service Representative
Xanterra Parks & Resorts At Yellowstone
06.2022 - 09.2022
- Contributed positively towards creating a welcoming atmosphere by maintaining a clean and organized front desk area at all times.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
- Handled customer complaints to satisfy and retain guests.
- Upheld hotel policies and procedures by providing high level of customer service.
- Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
Education
High School Diploma -
Harber Highschool
Springdale, AR06-2012
Skills
- Customer Service
- Guest Services
- Relationship Building
- Hand tools
- Groundskeeping
- Conflict Resolution
- Campground maintenance
- Positive Attitude
Timeline
Camp Host/Customer Service Representative
Peach Beach RV Park/Gunkel Orchards
05.2023 - Current
Retail Sales Associate Cashier
Xanterra Parks & Resorts
09.2022 - 04.2023
Guest Service Representative
Xanterra Parks & Resorts At Yellowstone
06.2022 - 09.2022
High School Diploma -
Harber Highschool
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