Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Aubrey Jungmeyer

Eau Claire

Summary

Dynamic customer service with a proven track record at Jimmy John's Gourmet Sandwiches and Little sweets, with great active listening and critical thinking. Recognized for enhancing customer satisfaction and loyalty through complaint resolution and menu recommendations. Skilled in maintaining efficiency, and creating a positive environment for both customers and team members. I also have a great love for the outdoors and helping the community in any way possible

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Jimmy John's Gourmet Sandwiches
08.2024 - Current
  • Delivered exceptional customer service, ensuring satisfaction with sandwich orders and overall experience.
  • Resolved customer inquiries and complaints efficiently, promoting positive relationships and repeat business.
  • Operated point-of-sale system accurately, processing transactions swiftly to maintain line efficiency.
  • Collaborated with team members to streamline order preparation processes, enhancing service delivery speed.
  • Adhered to food safety guidelines while preparing and handling ingredients for customer orders.
  • Assisted in training new staff on customer service protocols and operational procedures for consistency.
  • Monitored inventory levels, reporting shortages to management to ensure product availability during peak hours.
  • Engaged with customers proactively, offering menu recommendations based on preferences and dietary needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.

Barista

Little Sweets Tea Shop
10.2023 - 01.2024
  • Prepared high-quality beverages consistently following established recipes and standards.
  • Maintained cleanliness and organization of workstations to ensure efficient service delivery.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Operated espresso machines and brewing equipment proficiently for optimal beverage quality.

Education

Bachelor of Science - Geology- Environmental Science

University of Wisconsin, Eau Claire
Eau Claire, WI
05-2029

High School Diploma -

Tomah High School
Tomah, WI
01-2029

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • punctuality
  • patience

Interests


  • Volunteering
  • Camping
  • Hiking
  • I participate in a variety of outdoor recreational activities

Timeline

Customer Service Representative

Jimmy John's Gourmet Sandwiches
08.2024 - Current

Barista

Little Sweets Tea Shop
10.2023 - 01.2024

Bachelor of Science - Geology- Environmental Science

University of Wisconsin, Eau Claire

High School Diploma -

Tomah High School

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