Service-driven professional with hands-on experience in caregiving, surgical scheduling, and provider coordination. Passionate about supporting patients and referral partners in the HME industry with personalized equipment solutions and exceptional care insight.
Overview
5
5
years of professional experience
Work History
In-Home Caregiver
Self-employed
09.2021 - Current
Delivered 8-hour daily in-home care for elderly family member with dementia, Type 2 Diabetes, and post-aneurysm disabilities.
Monitored and documented vitals; ensured timely medication administration to support medical compliance.
Scheduled and coordinated physician and therapy appointments, streamlining care continuity.
Gained working familiarity with home medical equipment such as glucose monitors, walkers, and oxygen support devices.
Maintained open communication with family and healthcare providers to ensure safety and personalized care.
Surgery Scheduler
Kell West Regional Hospital
09.2020 - 09.2021
Managed surgical scheduling operations using MEDITECH, ensuring seamless coordination across departments.
Collaborated with surgical teams to review procedure codes for insurance pre-authorization, enhancing accuracy and reducing scheduling delays.
Maintained HIPAA-compliant patient records and streamlined data entry workflows.
Increased scheduling accuracy and improved OR utilization through proactive communication.
Reduced workload for nurse supervisors by enhancing system workflows.
Coordinated between 8 office facilities with at least 13 physicians to set up surgeries and receive patient data.
Education
Bachelor of Business Administration (B.B.A.) - Management
West Texas A&M University
Canyon, TX
05.2019
Skills
Durable Medical Equipment Knowledge
Electronic Health Records MEDITECH System
HIPPA Compliance
Patient Advocacy
Microsoft Office Suite
Strong Written and Verbal Communication
Attention to Detail Time Management CRM Familiarity
Timeline
In-Home Caregiver
Self-employed
09.2021 - Current
Surgery Scheduler
Kell West Regional Hospital
09.2020 - 09.2021
Bachelor of Business Administration (B.B.A.) - Management