Aubrey Paduani
Silver Springs
Summary
Skilled in maintaining clean environment and superior customer service. Experience includes washing dishes, cleaning cooking stations, customer service, stocking and handling. Known for strong work ethic, punctuality, and ability to work efficiently under pressure. Contributed to improved workflows and cleanliness standards in previous roles. Dependable and hardworking employee with experience in fast-paced kitchens. Team player with strong attention to detail and good work ethic. Fast learner consistently meets deadlines without sacrificing quality.
Resilient Service Associate with strong negotiation skills. Talented at handling stressful situations with professionalism. Excellent knowledge of products and superb organizational skills, with many years' track record of providing exceptional customer service. Adept at returns, refunds, stock management, and sales. Dedicated employee willing to be flexible with shift scheduling.
Overview
4
4
years of professional experience
Work History
At Your Service Associate
Macy's
Reno
10.2025 - Current
- Maintained store organization and ensured merchandise was properly displayed.
- Processed transactions accurately and efficiently at the cash register.
- Collaborated with team members to create a welcoming shopping environment.
- Handled customer complaints with professionalism and effective problem-solving skills.
- Trained new associates on company policies and customer service protocols.
- Monitored inventory levels and restocked shelves as needed throughout the day.
- Participated in promotional events to enhance customer engagement and sales initiatives.
- Provided exceptional customer service to ensure customer satisfaction.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Completed assigned tasks within established time frames.
- Maintained cleanliness of work areas throughout the day.
- Demonstrated product knowledge to customers by providing detailed information about products and services offered.
- Personalized client interactions to drive loyalty and enhance solution implementation.
- Utilized POS system to process orders accurately and efficiently.
- Handled cash, credit card, and check payments for goods and services.
- Enforced store policies regarding returns, exchanges, refunds.
- Answered incoming calls promptly, courteously, and professionally.
- Performed opening and closing duties including counting money in drawers, setting up registers, completing daily logs.
- Educated customers on how to complete transactions through web-based or in-store options, reducing service load by empowering individuals to manage personal needs.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
Sales Associate
Walmart
Fernley
09.2024 - 09.2025
- Maintained inventory levels through restocking shelves and organizing displays.
- Monitored product expiration dates and managed markdowns as needed.
- Operated point-of-sale systems for efficient transaction processing.
- Trained new associates on customer service standards and operational procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
Dishwasher
Wigwam
Fernley
05.2024 - 09.2024
- Maintained cleanliness of dishes, utensils, and kitchen equipment.
- Assisted kitchen staff by organizing and restocking supplies.
- Followed health and safety regulations for food service environments.
- Collaborated with team members to manage workflow during peak hours.
- Monitored dishwashing chemicals for proper usage and safety protocols.
- Ensured timely removal of waste and recycling from kitchen area.
- Participated in training new staff on dishwashing procedures and equipment use.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Restaurant Hostess
Reds Bar and Grill
Fernley
01.2022 - 04.2024
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Ensured that food was served promptly after being prepared by the kitchen staff.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Greeted customers and escorted them to their tables.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Assisted with setting up banquet rooms for special events.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Adhered to all safety regulations set forth by the restaurant management team.
- Restocked condiments, silverware, napkins, tablecloths as needed.
Education
HIGH SCHOOL DIPLOMA -
Fernley High School
Fernley, NvSkills
- Kitchen station support
- Supply Restocking
- Quality Control
- Fast-Paced Environment
- Customer service excellence
- Complex Problem-Solving
- Chemical Handling
- Inventory Management
- Punctuality
- Strong Work Ethic
- Stress Tolerance
- Cleaning procedures
- Adaptability
- Organization
- Maintaining product displays
- Engaging customers
- Operating cash registers
- Handling transactions
- Balancing cash drawers
- Collaborative teamwork
- Problem-solving
- Maintaining a clean and safe environment
- Operating dishwashing machines
- Sorting and stacking dishes
- Time management
- Physical stamina
- Team player
Awards
- Successfully completed and passed the C.T.E Program
- OSHA 10 certification
- Two other welding certifications
Timeline
At Your Service Associate
Macy's
10.2025 - Current
Sales Associate
Walmart
09.2024 - 09.2025
Dishwasher
Wigwam
05.2024 - 09.2024
Restaurant Hostess
Reds Bar and Grill
01.2022 - 04.2024
HIGH SCHOOL DIPLOMA -
Fernley High School