Aubrey Pantell
Sellersburg ,IN
Summary
Dynamic professional with over 9 years in customer service and event logistics, including high-profile coordination for Delaware North Sportservice. Proven ability to build lasting client relationships and deliver exceptional experiences. Proficient in event management software, with strong communication skills that enhance collaboration and streamline operations.
Overview
9
9
years of professional experience
Work History
Sales Associate
Dillard's
Louisville, KY
07.2025 - Current
- Provide personal consultations for high-end home designs, assisting clients with cohesive styling and product selection
- Build long-term client relationships through attentive service and product knowledge
- Guide couples through the bridal registry program, managing selections, updates, and customer needs
Motor Transport Operator
US Army
Michigan City, IN
11.2019 - 11.2025
- Inspected and maintained vehicle supplies and equipment to ensure vehicles remained in proper working condition
- Supported senior leadership during executive decision-making by compiling daily logistics and productivity reports
Event Coordinator
Delaware North Sportservice - Lambeau Field
Green Bay, WI
06.2023 - 06.2025
- Coordinated high-profile events for the Green Bay Packers and other NFL teams, including Hall of Fame appearances, tailgates, and exclusive VIP gatherings
- Played a key role in planning and executing the 2025 NFL Draft, supporting high-volume operations for a nationally recognized event
- Developed and maintained comprehensive Banquet Event Orders (BEOs) and event layouts in collaboration with clients and internal teams
- Planned and executed events ranging from small business meetings to large, multi-day conferences with seamless logistics
- Served as the primary liaison for all event-related communications, ensuring clear coordination between clients, vendors, and staff
- Partnered with multiple departments to assess client needs, streamline operations, and consistently deliver high-quality event experiences
Line Cook
BuffaLouie’s
Bloomington, IN
01.2023 - 06.2023
- Effectively communicated with staff regarding orders and menu changes while mentoring new employees to ensure smooth integration into the team
- Handled multiple food orders concurrently in a fast-paced environment
Guest Services Coordinator
Coyote Crossing Golf Club
West Lafayette, IN
06.2017 - 07.2022
- Provided exceptional service to golf course guests by maintaining the clubhouse and cart storage area, assisting with tournament setup and execution, and educating players on course policies
- Built and nurtured strong relationships with members and guests, creating a welcoming atmosphere that encouraged repeat visits and long-term engagement
- Supported upper management in planning, setup, and execution of non-golf-related events, ensuring smooth operations and guest satisfaction
Education
Business Administration
Indiana University, Bloomington
Bloomington, INSkills
Over 2 years of experience in coordinating and event logistics
Over 2 years of experience with high-profile clients (ie, professional athletes, senior executives)
Over 9 years in customer service
Proficient in Microsoft Office Products and Event Management Software (Momentus, Social Tables)
Timeline
Sales Associate
Dillard's
07.2025 - Current
Event Coordinator
Delaware North Sportservice - Lambeau Field
06.2023 - 06.2025
Line Cook
BuffaLouie’s
01.2023 - 06.2023
Motor Transport Operator
US Army
11.2019 - 11.2025
Guest Services Coordinator
Coyote Crossing Golf Club
06.2017 - 07.2022
Business Administration
Indiana University, Bloomington