Aubrey Perchinske

• Responded to customer requests for products, services, and company information, prioritizing customer needs.
• Collaborated with staff to enhance customer service experience and exceed team goals through improved client satisfaction.
• Built empathetic client relationships, earning recognition for consistently exceeding service standards.
• Followed up with customers about resolved issues to maintain high standards of customer service.
• Identified and implemented enhancements to processes and services in customer support.

• Responded to customer requests, offering excellent support and tailored recommendations to address needs.
• Investigated and resolved accounting, service, and delivery concerns to enhance customer satisfaction.
• Recommended and sourced out-of-stock products based on customer requests to meet needs promptly.
• Trained new personnel on company operations, policies, and services to ensure seamless onboarding.

• Assisted customers with purchases, item location, and reward program enrollment to improve shopping experience.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Answered questions about store policies and resolved customer concerns to enhance satisfaction.
• Identified customer needs and recommended products to drive sales growth.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Collaborated with front of house staff to rearrange tables and seating for groups with special requests, enhancing guest satisfaction.
• Cultivated positive customer relationships to promote loyalty and repeat business.

• Additional Coursework in Medical Terminology & Patient Care

3.0 GPA, Graduated a year early.