Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aubrey Peters

Key West

Summary

Concierge professional with a strong background in luxury service environments. Expertise in providing top-tier customer support, handling guest inquiries, and coordinating events. Dedicated to creating memorable guest experiences and streamlining operations.

Overview

2
2
years of professional experience

Work History

Concierge Agent

The Concierge Girl
Key West
02.2025 - Current
  • Maintained knowledge of hotel amenities and services to inform guests effectively.
  • Performed administrative duties such as filing paperwork and responding to emails.
  • Provided information about local attractions, restaurants, entertainment venues, and shopping areas.
  • Developed strong relationships with external vendors to provide exceptional service experiences for guests.
  • Prepared daily reports detailing guest arrivals and departures, room occupancy rates, VIP bookings.

Stewardess/Deckhand

Private Yacht Charter
Key West
10.2024 - 02.2025
  • Coordinated with crew members to ensure smooth daily operations.
  • Maintained the cleanliness and organization of guest cabins and common areas.
  • Assisted with minor renovation or repair to keep the boat in operable condition.
  • Monitored engine room bilges for any signs of water leakage or contamination.
  • Communicated with the captain about vessel performance and operational needs.

Bartender

Tiki Taxi
Jupiter
12.2023 - 10.2024
  • Managed bar area, cocktail design and menu, and handled inventory, regulation compliance, and customer relationships.
  • Provided excellent customer service in a lively, high-volume bar environment.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.

Education

High School Diploma -

Rosen College of Hospitality Management,
Orlando, FL

Skills

  • Hospitality management
  • Event planning
  • Sales techniques
  • Vendor relationships
  • Travel arrangements
  • Operations coordination

Timeline

Concierge Agent

The Concierge Girl
02.2025 - Current

Stewardess/Deckhand

Private Yacht Charter
10.2024 - 02.2025

Bartender

Tiki Taxi
12.2023 - 10.2024

High School Diploma -

Rosen College of Hospitality Management,
Aubrey Peters