Aubrey Schebil
Fresno,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Account Expert
T-Mobile
10.2022 - Current
- Streamlined call center processes for improved efficiency and reduced wait times.
- Enhanced client satisfaction by providing timely and accurate account information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Kennel Assistant
Fresno Humane Animal Services
05.2022 - 09.2022
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Improved animal welfare with regular exercise routines and socialization activities.
- Assisted in the adoption process, helping to place animals in suitable homes.
- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
Warehouse Associate
Amazon
08.2021 - 05.2022
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Laundry and Dry Cleaning Assistant
Belding Cleaners
03.2019 - 08.2021
- Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.
- Reduced garment damage rates by carefully inspecting items for stains or damages before processing.
- Delivered exceptional customer service when interacting with clients during drop-off and pick-up times, addressing any concerns or questions professionally.
- Expedited order processing by accurately tagging each garment with corresponding client information and special instructions.
Education
Roseville High School
Roseville, MI06.2015
Skills
- Call Management
- De-Escalation Techniques
- Account updating
- Customer Relations
Timeline
Account Expert
T-Mobile
10.2022 - Current
Kennel Assistant
Fresno Humane Animal Services
05.2022 - 09.2022
Warehouse Associate
Amazon
08.2021 - 05.2022
Laundry and Dry Cleaning Assistant
Belding Cleaners
03.2019 - 08.2021
Roseville High School