Aubrey Scott
Pottsville,AR
Summary
Efficient host skilled in managing guest experiences and operational flow in fast-paced environments. Known for productivity and ability to complete tasks swiftly while maintaining high standards of service. Specialized skills include reservation management, customer service excellence, and communication. Excel in using empathy, adaptability, and problem-solving to enhance guest satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Ihop\Applebee's
Pottsville, AR
2026.05 - Current
- Greeted and seated guests promptly upon arrival.
- Managed waitlists and communicated accurate wait times to guests.
- Assisted servers by relaying guest preferences and special requests.
- Maintained cleanliness and organization of the host station and dining area.
- Monitored dining room activity to optimize seating arrangements.
- Managed incoming calls during busy shifts.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Crew Member
McDonald’s
Russellville, AR
2025.10 - 2026.05
- Operated cash register and processed customer transactions efficiently.
- Prepared food items following safety and quality standards consistently.
- Maintained cleanliness of dining area and kitchen to ensure a welcoming environment.
- Stocked supplies and organized inventory to ensure smooth operations throughout shifts.
- Followed health and safety guidelines while handling food products daily.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Interacted pleasantly with guests to deliver quality customer service.
Education
Arkansas High School Diploma
Russellville, ARSkills
- Customer service
- Time management
- Team collaboration
- Problem resolution
- Customer communication
- Verbal and written communication
References
References available upon request.
Timeline
Host
Ihop\Applebee's
2026.05 - Current
Crew Member
McDonald’s
2025.10 - 2026.05
Arkansas High School Diploma