Aubrey Smith
Lancaster,PA
Summary
Highly motivated professional seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and fast-paced environments.
Overview
3
3
years of professional experience
Work History
Patient Services Representative
UPMC
Lititz, PA
09.2024 - 05.2025
- Assisted patients with appointment scheduling and registration processes.
- Managed patient inquiries through phone and in-person interactions.
- Coordinated insurance verification and eligibility checks for services.
- Maintained accurate patient records in electronic health systems.
Community Hospital Registration Associate
Penn State Health
Lancaster, PA
01.2024 - 09.2024
- Processed patient registrations efficiently, ensuring accurate data entry and compliance with organizational protocols.
- Assisted patients with insurance verification, improving overall satisfaction and reducing registration wait times.
- Maintained up-to-date knowledge of healthcare policies and procedures to support operational excellence in patient care.
- Reviewed regulatory requirements for admissions, observations, surgical day care visits, ED visits, and outpatient services performed in a hospital setting
- Completed cross-training in different departments and exhibited competency with respective workflows
Assistant Preschool Teacher
Chesterbrook Academy
Lancaster, PA
03.2022 - 12.2023
- Supported daily classroom activities, fostering engaging learning environments for preschool children.
- Assisted in developing and implementing age-appropriate lesson plans that promote cognitive and social development.
- Collaborated with lead teachers to assess student progress and adapt instructional strategies as needed.
- Maintained a safe and organized classroom environment, ensuring compliance with educational standards and regulations.
Education
Business Administration
Millersville University of Pennsylvania
Millersville, PAHealth Administration
Saint Joseph’s University
Lancaster, PAHigh School Diploma -
Conestoga Valley High School
Lancaster, PA05.2018
Skills
- Customer service
- HIPAA compliance
- Insurance verification
- Data entry proficiency
- Medical terminology
Affiliations
Pennsylvania Army National Guard
Timeline
Patient Services Representative
UPMC
09.2024 - 05.2025
Community Hospital Registration Associate
Penn State Health
01.2024 - 09.2024
Assistant Preschool Teacher
Chesterbrook Academy
03.2022 - 12.2023
Business Administration
Millersville University of Pennsylvania
Health Administration
Saint Joseph’s University
High School Diploma -
Conestoga Valley High School