Hardworking employee with strong customer service, multitasking and time management skills. Passionate about helping customers and creating satisfying experiences. Highly-motivated employee with desire to take on new challenges. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Barista Manager
7Brew
Avon, Indiana
06.2024 - 08.2025
Trained new baristas on beverage preparation and customer service standards.
Supervised daily operations of a fast-paced coffee shop environment.
Managed inventory levels to ensure adequate supplies for smooth service.
Participated in inventory counts to ensure accuracy.
Tracked inventory levels using computerized tracking system.
Performed routine inventory checks and ordered new supplies when inventory was running low.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Oversaw performance evaluations and provided constructive feedback.
Food Service Worker
Culver's Restaurant
Avon, Indiana
10.2023 - 04.2024
Supervised daily operations to ensure efficient service and customer satisfaction.
Trained new team members on restaurant procedures and safety protocols.
Offered training and support to keep team members motivated and working toward objectives.
Maintained a positive work environment that promoted collaboration between team members.
Established clear expectations for employees, providing guidance when needed.
Prepared and served food items in compliance with safety and sanitation standards.
Collaborated with team members to ensure timely meal service during peak hours.
Server
Independence Village of Avon Lake
Avon, IN
09.2022 - 12.2022
Provided exceptional service to high volume of daily customers.
Greeted customers, answered questions and recommended specials to increase profits.
Assisted elderly men and women to their rooms and helped serve them their food.
Addressed complaints to kitchen staff and served replacement items.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Cleaned tables and chairs to prepare dining area for next customers.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Informed customers of daily specials and signature menu items.
Customer Service Associate
The Real Food Shoppe
Plainfield, IN
03.2019 - 08.2022
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Addressed inquiries, resolved customer issues and managed customer relations.
Operated cash register or POS system to receive payment by cash, check and credit card.
Answered customer questions and provided store information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Education
Bachelor of Arts - Wig Hair And Makeup Design and Technology
DePaul University
Chicago, IL
06-2028
Avon High School
Avon, IN
Skills
Customer Service
Product Displays
Verbal and Written Communication
Hospitality and Professionalism
Detail-Oriented
Food Serving and Preparation
Cash Register Operation
High Energy and Stamina
Responding to Difficult Customers
Calm and Professional Under Pressure
Team leadership
Inventory management
Training and development
Languages
ASL
Limited
Timeline
Barista Manager
7Brew
06.2024 - 08.2025
Food Service Worker
Culver's Restaurant
10.2023 - 04.2024
Server
Independence Village of Avon Lake
09.2022 - 12.2022
Customer Service Associate
The Real Food Shoppe
03.2019 - 08.2022
Avon High School
Bachelor of Arts - Wig Hair And Makeup Design and Technology