Aubrey Stevens
Ashland,KY
Summary
Motivated employee in any work setting, with engaging personality and flexible approach. I excel at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden - Darden Restaurants
03.2023 - Current
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Retail Sales Associate
Journeys Shoe Store
06.2022 - 03.2023
- Answered questions about store policies and addressed customer concerns.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Cook Shift Leader
Giovanni's Pizza Inc.
07.2021 - 09.2022
- Managed opening and closing shift kitchen tasks.
- Prepared and served various food items in fast-paced food environment.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Maintained food safety and sanitation standards.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Trained and supervised cooking staff to expertly meet daily needs.
Education
Associate of Arts - Social Work
Ashland Community And Technical College
Ashland, KY12-2025
Skills
- Exceptional customer service
- Sales expertise
- Strong Work Ethic
- Positive and professional appearance
Timeline
Server
Olive Garden - Darden Restaurants
03.2023 - Current
Retail Sales Associate
Journeys Shoe Store
06.2022 - 03.2023
Cook Shift Leader
Giovanni's Pizza Inc.
07.2021 - 09.2022
Associate of Arts - Social Work
Ashland Community And Technical College