Summary
Overview
Work History
Skills
Timeline
Server

Aubrey Wright

.Firt Walton Beach,FL

Summary

Dynamic and engaging, I excel in customer service and cash handling, honed over years at establishments like Margaritaville. My ability to resolve complaints and foster guest loyalty, coupled with a strong work ethic and a calm demeanor, ensures exceptional dining experiences. Expert in safe food handling, I consistently contribute to a positive and efficient team environment.

Overview

5
5
years of professional experience

Work History

Server

Margaritaville
04.2022 - 08.2024
  • Collaborated with team member s during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions..
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Built rapport with guests to enhance their dining experience and encourage return visits.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Server

Gilligans
01.2021 - 02.2022
  • Cultivated warm relationships with regular customers.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Presented menus to p atrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Cashier/ Server

McDonald's
03.2019 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling

Timeline

Server

Margaritaville
04.2022 - 08.2024

Server

Gilligans
01.2021 - 02.2022

Cashier/ Server

McDonald's
03.2019 - 07.2021

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Aubrey Wright