Aubrey Yanez
Kyle
Summary
Dynamic and results-driven professional with extensive experience in customer service at Salt Lick BBQ. Proven ability in cash handling and front of house organization, enhancing guest relations and optimizing dining efficiency. Recognized for adaptability and teamwork, consistently delivering exceptional service and resolving customer issues effectively.
Overview
4
4
years of professional experience
Work History
Host
Salt Lick BBQ
Driftwood
08.2024 - Current
- Managed incoming calls during busy shifts.
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Managed dining room layout to maximize efficiency of staff members.
Cashier
Chick-fil-A
San Marcos
01.2024 - 04.2024
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
Gills chicken
San Marcos
08.2021 - 10.2022
- Issued receipts, refunds, credits or change due to customers.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Live Oak Academy
Buda, TX05-2024
Skills
- Customer service
- Cash handling
- Time management
- Front of house organization
- Guest relations
- Adaptable to change
- Effective time management
- Team player mentality
- Customer engagement
Timeline
Host
Salt Lick BBQ
08.2024 - Current
Cashier
Chick-fil-A
01.2024 - 04.2024
Cashier
Gills chicken
08.2021 - 10.2022
High School Diploma -
Live Oak Academy