Aubri Giddens

• Enhanced customer satisfaction by addressing inquiries and resolving issues promptly.
• Streamlined communication between departments for improved efficiency and customer experience.
• Collaborated with team members to develop strategies for boosting customer retention rates.

• Increased online sales by implementing effective marketing strategies and optimizing website content.
• Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
• Developed innovative sales campaigns, resulting in increased web traffic and conversion rates.
• Collaborated with the marketing team to create targeted email campaigns for new product launches and promotions.
• Answered phone calls regarding dealership leads
• Helped customers

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Streamlined office operations for improved productivity with effective organization and communication skills.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.
• Put in insurance info/filed insurance
• Worked patients up
• Checked patients in/out
• Cash handled
• Set up appointments

• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
• Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Helped maintain office security by monitoring visitor access and issuing badges as needed.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Reduced incoming call response time by implementing an effective call routing system.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Played an instrumental role in maintaining a clean work environment by coordinating office maintenance and cleaning schedules.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.

• Followed HIPPA guidelines