Aubrie Benoit

• Managed all day-to-day business operations for a dog grooming, daycare, and boarding facility
• Hired, trained, scheduled, and supervised employees
• Managed customer accounts, scheduling, payments, and customer service
• Coordinated grooming, daycare, and boarding appointments and daily operations
• Handled payroll, bookkeeping, invoicing, and other financial responsibilities
• Managed business expenses, purchasing, inventory, and vendor relationships
• Developed promotions and marketing strategies to attract and retain customers
• Maintained a safe, clean, and organized facility while ensuring proper care of animals
• Resolved customer concerns and maintained strong client relationships
• Oversaw compliance with business policies, safety procedures, and facility standards

Provided friendly and professional customer service in a fast-paced restaurant environment

• Accurately took food and beverage orders and communicated requests to kitchen staff
• Managed multiple tables while maintaining attention to customer needs
• Processed cash and credit card payments accurately and handled transactions responsibly
• Addressed customer questions and concerns and worked to ensure a positive dining experience
• Maintained clean, organized, and well-stocked service areas
• Worked effectively as part of a team to ensure efficient restaurant operations
• Multitasked and prioritized responsibilities during busy shifts

• Managed day-to-day business operations and employee activities
• Hired, trained, scheduled, and supervised employees
• Handled customer service and resolved customer concerns
• Managed payroll, scheduling, and administrative responsibilities
• Oversaw business finances, inventory, and purchasing
• Developed promotions and strategies to attract and retain customers
• Ensured employees followed company policies and maintained a professional work environment

• Managed front-office operations, including customer service, phone calls, emails, and administrative tasks
• Prepared and mailed business checks and handled routine financial transactions
• Used QuickBooks to assist with bookkeeping, financial records, and business transactions
• Used Microsoft Excel to organize, track, and maintain financial and business information
• Maintained accurate records, documentation, and files
• Assisted with accounts payable and other day-to-day financial responsibilities
• Communicated with customers, vendors, and business partners professionally
• Supported daily business operations and ensured administrative tasks were completed accurately and on time