Aubrie Dixon
VIRGINIABEACH,VA
Summary
Friendly front desk coordinator with several years of experience and superb attention to detail. Stays focused on big-picture excellence while streamlining day-to-day details and giving individualized care to clients. Brings top-of-the-line customer service to front desk operations.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Patient Experience Coordinator
Atlantic Vision Partners
Virginia Beach, VA
03.2026 - Current
- Coordinated patient scheduling and appointment confirmations for optimal clinic flow.
- Collaborated with medical staff to streamline patient check-in processes.
- Facilitated communication between patients and healthcare providers for improved care coordination.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Developed and maintained scheduling systems for improved organization.
Front Desk Coordinator
Goodove Oral Surgery
Chesapeake, NV
09.2025 - 03.2026
- Professional patient greeting, check-in/check-out, and phone management
- Appointment scheduling, confirmations, and calendar coordination-Insurance verification, copay collection, and basic billing support
- Strong multitasking and organization in a fast-paced clinical setting
- Clear communication with patients, surgeons, and clinical staff
- Accurate data entry, document management, and EMR/practice software use
Medicaid Coordinator
NFV Healthcare Group
Chesapeake, VA
09.2023 - 09.2025
- Developed comprehensive service plans, collaborating with clients, families, and care teams to establish goals and objectives.
- Collaborated with stakeholders to develop a cohesive and individualized treatment plan for each client.
- Participated in conferences or workshops to stay informed about changes in Medicaid policies or best practices in service coordination.
Patient Care Advocate
Urology of Virginia
Virginia Beach, Virginia
02.2022 - 09.2023
- Improved quality of care with diligent attention to patient needs and delivery strategies.
- Conveyed policies and procedures to patients from medical and administrative standpoints.
- Monitored waiting areas for cleanliness and addressed any issues promptly.
- Kept offices and work area clean, tidy, and well-stocked.
Education
Associate of Arts - General Studies
Chesapeake College
Wye Mills, MD 05.2018 - 05.2019
Skills
- Medical billing
- HIPAA compliance
- Insurance prior authorization
- Appointment scheduling
- Calendar management
- Microsoft Outlook Calendar
- Client email correspondence
- Customer inquiry handling
- Phone call management
- Attention to detail
Timeline
Patient Experience Coordinator
Atlantic Vision Partners
03.2026 - Current
Front Desk Coordinator
Goodove Oral Surgery
09.2025 - 03.2026
Medicaid Coordinator
NFV Healthcare Group
09.2023 - 09.2025
Patient Care Advocate
Urology of Virginia
02.2022 - 09.2023
Associate of Arts - General Studies
Chesapeake College
05.2018 - 05.2019