Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Aubrie Snyder

Galien,MI

Summary

Proven leader at Biggby Coffee, adept in money handling and customer relations, significantly improved customer satisfaction and minimized financial discrepancies. Skilled in team motivation and problem-solving, consistently ensured operational excellence and safety. Achieved a harmonious balance between multitasking and time management, enhancing both employee productivity and customer experience.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Biggby Coffee
12.2023 - Current

In addition to Shift Lead responsibilities:


  • Oversee daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Manage inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborate with regional leadership and owners on strategic team retention planning, marketing, and process improvement.

Shift Lead

Biggby Coffee
10.2022 - 12.2023

In addition to Barista responsibilities:


  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees on daily tasks and responsibilities.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Encouraged fun, positive environment, especially during hectic periods of high customer traffic.

Barista

Biggby Coffee
11.2021 - 10.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Learned menu items, and how to correctly create them along with memorizing recipes.
  • Cleaned counters, machines, utensils and seating areas daily.

Education

River Valley School District
Three Oaks, MI
05.2023

Skills

  • Customer Service
  • Team motivation
  • Money Handling
  • Problem-Solving
  • Time Management
  • Organizational Skills
  • Reliable
  • Punctual
  • Multitasking
  • Professional and Courteous

Timeline

Assistant Manager

Biggby Coffee
12.2023 - Current

Shift Lead

Biggby Coffee
10.2022 - 12.2023

Barista

Biggby Coffee
11.2021 - 10.2022

River Valley School District
Aubrie Snyder