AUBRIE WHITLATCH
Nacogdoches,TX
Summary
Reliable and detail-oriented professional with experience in customer service, reception, and internal auditing. Proven ability to stay organized, multitask in fast-paced environments, and work well with both customers and team members. Recognized for being dependable, adaptable, and committed to providing excellent service while balancing work and college.
Overview
3
3
years of professional experience
Work History
Server
Romas Itlaian
Nacogdoches, TX
01.2026 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Collaborated with kitchen staff to ensure timely delivery of food and beverages.
- Maintained cleanliness and organization of dining area to promote a welcoming atmosphere.
- Assisted in training new servers on menu items and service protocols.
- Processed customer payments accurately using POS systems for smooth transactions.
Receptionist
Kimberly Eakin Kia
Lufkin, TX
08.2024 - 08.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
Internal Auditor Manager
Kramer Autoplex
Livingston, TX
10.2023 - 08.2025
- Managed dealership key box organization, ensuring secure storage and accurate tracking of all vehicle keys.
- Performed daily audits to verify vehicle inventory matched physical key inventory and dealership records.
- Investigated and resolved missing key discrepancies, maintaining accountability across multiple departments.
- Coordinated with sales, service, detail, and management teams to locate and reconcile vehicle keys.
Receptionist
Kramer Autoplex
Livingston, TX
10.2023 - 08.2025
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Answered incoming calls, directing inquiries to appropriate departments promptly.
- Scheduled appointments and maintained an organized calendar for service staff.
- Assisted customers with vehicle service questions, providing accurate information and support.
Education
High School Diploma -
Stephen F. Austin State University
Nacogdoches, TX07.2026
Skills
- Exceptional customer service
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Team collaboration
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Relationship building
- Administrative tasks
- Task prioritization
Timeline
Server
Romas Itlaian
01.2026 - Current
Receptionist
Kimberly Eakin Kia
08.2024 - 08.2025
Internal Auditor Manager
Kramer Autoplex
10.2023 - 08.2025
Receptionist
Kramer Autoplex
10.2023 - 08.2025
High School Diploma -
Stephen F. Austin State University