Aubrieann Black
Vancouver
Summary
Bachelor of Science graduate in neuroscience and cognitive science with a neurobiology emphasis, aspiring to become a physician. Recognized for exceptional attention to detail and professionalism in demanding environments. Combines a strong scientific foundation with extensive customer service and administrative experience to deliver compassionate and efficient support. Committed to patient care, continuous learning, and contributing to high-performing healthcare teams while preparing for medical school.
Overview
6
6
years of professional experience
Work History
Leasing Professional
Greystar
Vancouver
04.2023 - Current
- Managed leasing processes and addressed tenant inquiries for residential properties, enhancing tenant satisfaction.
- Conducted property tours and answered prospective resident questions, improving engagement and interest in available units.
- Developed marketing strategies to attract new residents effectively.
- Fostered strong relationships with residents, enhancing community engagement and retention.
- Collaborated with maintenance teams to promptly address resident needs.
- Facilitated efficient move-in and move-out procedures for residents.
- Resolved tenant conflicts through persuasive communication and thorough understanding of leasing agreements.
Barista
Dutch Bros
Vancouver
08.2022 - 04.2023
- Engaged with customers to deliver friendly, efficient service consistently.
- Provided calm, efficient customer service during busy morning hours to enhance customer satisfaction.
- Provided prompt, professional responses to customer inquiries for excellent service.
- Collaborated with team members to maintain smooth workflow during peak periods.
- Streamlined workstation cleanliness and organization to support efficient service delivery.
- Sanitized counters, washed dishes, and cleaned floors to uphold a hygienic and welcoming environment.
Sales Associate
Famous Footwear
Vancouver
05.2020 - 08.2021
- Delivered exceptional customer service by assisting customers with footwear selections and personalized recommendations.
- Greeted customers warmly, ensuring a welcoming shopping atmosphere.
- Resolved customer inquiries and issues promptly and effectively.
- Addressed customer complaints professionally, resulting in improved customer satisfaction.
- Executed cashier duties, including processing payments, issuing receipts, and providing change.
- Maintained visually appealing product displays that enhanced customer engagement and shopping experience.
- Collaborated with team members to develop strategies that elevated customer service quality.
- Answered incoming calls to provide information about store products and services.
Education
Bachelor of Science - Neuroscience And Cognitive Science
University of Arizona
Tucson, AZ08-2026
Skills
- Residential marketing
- Customer service
- Project management
- Effective communication
- Tenant rights awareness
- Team collaboration
- Problem solving
- Results-driven approach
- Data analysis
Timeline
Leasing Professional
Greystar
04.2023 - Current
Barista
Dutch Bros
08.2022 - 04.2023
Sales Associate
Famous Footwear
05.2020 - 08.2021
Bachelor of Science - Neuroscience And Cognitive Science
University of Arizona