Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Aubrielle Brown

Wichita

Summary

Dynamic and detail-oriented professional with extensive customer service experience at HomeGrown. Proven ability to enhance customer satisfaction through effective communication and multitasking. Skilled in POS software and adept at adapting to fast-paced environments, consistently delivering high-quality service and fostering positive team collaboration.

Overview

4
4
years of professional experience

Work History

Host

HomeGrown
07.2025 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.

Baker/ Barista

Bake Sale Treat Parlor
09.2024 - 08.2025
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Operated cash registers and processed payments accurately.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
  • Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
  • Adapted baking techniques for special dietary needs, expanding customer base to include those with dietary restrictions.
  • Increased customer satisfaction with friendly and efficient service.

Cashier/Server

McAlister's Deli
02.2024 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Seasonal Sales Associate

Dunham's Sports
12.2023 - 01.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Barista

The Break
03.2021 - 12.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Education

Muskogee High School
Muskogee, OK

Associate of Applied Science - Criminal Justice

Wichita State University Applied Studies
Wichita, KS
05-2027

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Adaptable to change
  • Detail-oriented
  • POS software
  • Customer engagement
  • Sales strategies
  • Customer service expertise
  • Phone etiquette
  • Professional appearance

Interests

  • Fashion and Style
  • Personal Development and Self-Improvement
  • Blogging/Vlogging
  • Watching Movies and TV Shows

Timeline

Host

HomeGrown
07.2025 - Current

Baker/ Barista

Bake Sale Treat Parlor
09.2024 - 08.2025

Cashier/Server

McAlister's Deli
02.2024 - 10.2024

Seasonal Sales Associate

Dunham's Sports
12.2023 - 01.2024

Barista

The Break
03.2021 - 12.2022

Muskogee High School

Associate of Applied Science - Criminal Justice

Wichita State University Applied Studies

Similar Profiles

CREATE PROFILE