Auburn M. Austin
Jacksonville,FL
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
3
3
years of professional experience
Work History
Carters Oshkosh
Baton Rouge, LA
07.2024 - 07.2024
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Organized displays to attract customers and promote sales.
- Completed transactions in an efficient manner while providing excellent customer service.
- Processed returned merchandise according to company policies.
- Promoted special offers and discounts to encourage additional purchases.
- Bagged or packaged purchases and wrapped gifts.
Resident Assistant
Edward Waters University
08.2023 - 05.2024
- Staying up to date with college and dorm guidelines to ensure students are always following them.
- Effective communication and listening skills to interact with students, and creating a space for advocacy.
- Good organization and planning skills, and great time management.
- Problem Solving and Working Under Pressure.
- Collaborated with housing staff to coordinate move-in and move-out processes for residents.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Communicated with staff to resolve problems with individual students.
- Answered telephones and routed calls or delivered messages.
- Responded to emergency situations within the residence hall.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
- Provided guidance to first year students transitioning into college life.
- Participated in regular staff meetings with Resident Director.
- Coordinated student events such as movie nights, game nights, and other social activities.
Sales Representative
Hibbets Sports
Lulling, La
01.2022 - 01.2023
- Served as a shoe and clothing retailer.
- Managed and stocked inventory, and provided white glove client experience.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Posed as models for advertising, artistic creation and display of goods.
- Recruited, hired and trained new hires to optimize profitability.
Table Services Coordinator
Panera Bread
Metairie, LA
06.2021 - 09.2021
- Efficiently cleaned tables, washed dishes, and operated machine changes to maintain a pristine dining environment.
- Resolved customer complaints or answered customers' questions.
Volunteer
The Life Church
Memphis, TN
- I help clean up the community, I assisted anyone within the community
Education
Bachelor's Degree -
Edward Waters University
05-2026
High School -
Hahnville High School
05-2022
Skills
- Effective Problem Solving
- Resilient During Time Constraints
- Developing Advocacy Platforms
- Teamwork
- Customer Service
- Conflict Resolution
Timeline
Carters Oshkosh
07.2024 - 07.2024
Resident Assistant
Edward Waters University
08.2023 - 05.2024
Sales Representative
Hibbets Sports
01.2022 - 01.2023
Table Services Coordinator
Panera Bread
06.2021 - 09.2021
Volunteer
The Life Church
Bachelor's Degree -
Edward Waters University
High School -
Hahnville High School