Auburnae McCall
Melbourne,FL
Summary
Detail‑oriented HR professional with 5+ years of experience in personnel management, records administration, and customer service within the U.S. Air Force. Proficient in enterprise HR systems, workflow routing, and digital records management. Recognized for accuracy, efficiency, and the ability to support large teams in fast‑paced environments.
Overview
5
5
years of professional experience
Work History
Human Resources Office Administrator
US Air Force
Melbourne, FL
01.2021 - Current
- Coordinated recruitment processes, ensuring timely communication with candidates and hiring managers.
- Managed employee onboarding procedures, enhancing new hire integration and experience.
- Managed personnel actions for a unit of 300+ Airmen, including evaluations, leave, assignments, promotions, and awards, ensuring 100% accuracy and compliance with Air Force and DoD regulations.
- Provided customer service support, resolving inquiries related to benefits, entitlements, and administrative processes with an average response time under 24 hours.
- Maintained and updated personnel records in MilPDS, CMS, vMPF, and PRDA, ensuring data integrity and readiness for inspections.
- Processed sensitive and confidential documentation, adhering to HIPAA, Privacy Act, and security protocols.
- Trained and supervised new Airmen on HR systems, administrative procedures, and workflow standards, improving team efficiency by 20%.
- Streamlined internal processes by redesigning routing procedures, reducing administrative turnaround times and improving mission support.
- Supported daily administrative operations including correspondence, scheduling, reports, and office workflow for a high‑tempo unit.
- Prepared official memorandums, briefings, and documentation for leadership, ensuring accuracy and compliance with Air Force formatting standards.
- Managed records, filing systems, and information tracking to maintain organizational readiness and support inspections.
- Coordinated travel, training schedules, and logistics for personnel, ensuring timely completion of mission requirements.
- Assisted leadership with administrative planning, task management, and operational support.
- Recognized for exceptional reliability and attention to detail in handling time‑sensitive and mission‑critical tasks.
Military Postal Clerk
US Air Force
Saudi Arabia
07.2022 - 12.2022
- Managed mail distribution processes to ensure timely delivery of correspondence and packages.
- Oversaw inventory control for postal supplies, optimizing stock levels and reducing waste.
- Trained new clerks on operational procedures and safety protocols to enhance team performance.
- Implemented improvements in sorting techniques, increasing efficiency in mail processing workflows.
- Enforced compliance with postal regulations and security standards to maintain operational integrity.
- Developed training materials that streamlined onboarding processes for new employees.
- Enhanced customer service by resolving inquiries and issues related to postal services effectively.
Education
High School Diploma -
River Bluff
LexingtonSkills
- Team building and leadership
- Employee engagement strategies
- Diversity and inclusion
- HR policies
- HR software proficiency
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Microsoft Teams
- MyBiz
- Workday
- My Force Support System
- Defense Travel System
- SharePoint
- Adobe Acrobat
- Data Management & Reporting Tools
Timeline
Military Postal Clerk
US Air Force
07.2022 - 12.2022
Human Resources Office Administrator
US Air Force
01.2021 - Current
High School Diploma -
River Bluff