Audelia Martinez
Seguin,TX
Summary
Proven leader in enhancing customer satisfaction and streamlining operations at Walmart.com, adept in Team Leadership and Strategic Planning. Excelled in motivating teams for peak performance, resolving disputes efficiently, and implementing policies to ensure top-notch service delivery. Skilled in CRM and sales techniques, significantly contributing to a professional and productive work environment.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Sales,supply,dept Mgr Cosmetic, and Health Beauty
Walmart.com
05.1983 - 02.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Graduation 1969 - None
Nixon-Smiley High School
Nixon, TX05.1969
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Strategic Planning
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
Accomplishments
Worked 38 yrs with Walmart did5 yrs Cashier, Worked 15 yrs shoes dept men's and health and beautydepts, worked apparel as a merchandising,stocking.support mgr overnight managing frieghtand cashier
Certification
Have no certificate did the work but evaluation were always satisfactory love to work and keep my mind whatever challenge I have
Additional Information
Worked 10 yrs with La Feria stores in S.A. doing work with merchandising domestic plus working with bridal department
Timeline
Sales,supply,dept Mgr Cosmetic, and Health Beauty
Walmart.com
05.1983 - 02.2021
Graduation 1969 - None
Nixon-Smiley High School