Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Deborah Whitehead

Delray Beach

Summary

Results-driven Manager with extensive experience in retail operations and team leadership at Tjmaxx. Proven expertise in strategic visual merchandising, staff training, and enhancing customer satisfaction while minimizing inventory discrepancies. Strong background in process improvements, performance management, and fostering collaboration among diverse teams.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Dept Mgr

Tjmaxx
06.2009 - Current
  • Directed daily operations, ensuring optimal store performance and customer satisfaction.
  • Implemented visual merchandising strategies to enhance product presentation and drive sales.
  • Oversaw inventory management processes, reducing discrepancies and improving stock accuracy.
  • Trained and mentored staff on operational standards, fostering a collaborative team environment.
  • Led loss prevention initiatives, implementing protocols that minimized shrinkage risks.
  • Enhanced customer service protocols, resulting in improved feedback and repeat business.

Operations Manager

M.O.R Printing
07.2000 - 09.2008
  • Streamlined operational processes to enhance efficiency and reduce costs.
  • Developed and implemented training programs for new staff to improve performance.
  • Led cross-functional teams to drive process improvements and operational excellence.
  • Managed inventory control systems to optimize stock levels and minimize waste.
  • Coordinated with suppliers and vendors to ensure timely delivery of materials.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

High School Diploma -

Woburn High School
Woburn, MA
06-1973

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Problem-solving
  • Task delegation

Certification


  • HHA - Home Health Aide

Interests

skills real estate past 20 years Title search records, tax,

county records, contracts Hoa,Purchasing,Closing

statements bought and sold homes Worked with

associates with legwork on purchase and selling

properties Rental Properties

Timeline

Dept Mgr

Tjmaxx
06.2009 - Current

Operations Manager

M.O.R Printing
07.2000 - 09.2008

High School Diploma -

Woburn High School