skills real estate past 20 years Title search records, tax,
county records, contracts Hoa,Purchasing,Closing
statements bought and sold homes Worked with
associates with legwork on purchase and selling
properties Rental Properties
Deborah Whitehead
Delray Beach
Summary
Results-driven Manager with extensive experience in retail operations and team leadership at Tjmaxx. Proven expertise in strategic visual merchandising, staff training, and enhancing customer satisfaction while minimizing inventory discrepancies. Strong background in process improvements, performance management, and fostering collaboration among diverse teams.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Dept Mgr
Tjmaxx
06.2009 - Current
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Oversaw inventory management processes, reducing discrepancies and improving stock accuracy.
- Trained and mentored staff on operational standards, fostering a collaborative team environment.
- Led loss prevention initiatives, implementing protocols that minimized shrinkage risks.
- Enhanced customer service protocols, resulting in improved feedback and repeat business.
Operations Manager
M.O.R Printing
07.2000 - 09.2008
- Streamlined operational processes to enhance efficiency and reduce costs.
- Developed and implemented training programs for new staff to improve performance.
- Led cross-functional teams to drive process improvements and operational excellence.
- Managed inventory control systems to optimize stock levels and minimize waste.
- Coordinated with suppliers and vendors to ensure timely delivery of materials.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
High School Diploma -
Woburn High School
Woburn, MA06-1973
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Task delegation
Certification
- HHA - Home Health Aide
Interests
Timeline
Dept Mgr
Tjmaxx
06.2009 - Current
Operations Manager
M.O.R Printing
07.2000 - 09.2008
High School Diploma -
Woburn High School