Audie Hill
Wahpeton
Summary
Dynamic sales professional with a solid track record in customer service, relationship building, and achieving sales targets. Proven ability to enhance customer experiences and streamline sales processes.
Results-driven Lead Sales Associate skilled in team leadership, inventory control, and developing effective sales strategies. Consistently achieved monthly sales goals through fostering strong customer relationships and delivering exceptional service.
Proficient in optimizing sales transactions and maintaining inventory accuracy. Known for building lasting client relationships and enhancing store performance through effective communication and teamwork.
Overview
36
36
years of professional experience
Work History
Lead Sales Associate
Dollar General
Wahpeton, ND
01.2026 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained store cleanliness and organization, ensuring compliance with safety standards.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Stocked shelves promptly, ensuring product availability and visibility for customers.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Handled cash register operations and customer transactions to process payments.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Delivered excellent customer service for repeat business and referrals.
- Developed and maintained knowledge of current sales and promotions.
- Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Informed customers of promotions to increase sales productivity and volume.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Presented professional image consistent with company's brand values.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Wal Mart Associate
Wal Mart
Wahpeton, ND
11.2023 - 05.2025
- Assisted in inventory management, ensuring accurate stock levels and efficient replenishment processes.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Executed merchandising strategies, enhancing product visibility and customer engagement.
- Provided exceptional customer service, resolving inquiries and fostering a positive shopping experience.
- Did online shopping for internet customers
- Organized the groceries for delivery to the customers.
- Maintaining quality control of the products.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
Lead Gunsmith and Manager
Cactus Weapons Systems, Inc.
Del Rio, TX
06.2005 - 03.2023
- Fabricated and assembled custom firearms to meet client specifications.
- Conducted thorough inspections and repairs to ensure optimal firearm performance.
- Maintained comprehensive knowledge of weapon safety protocols and regulations.
- Trained junior gunsmiths on industry best practices and technical skills.
- Specialized in restoration of antique firearms.
- Developed a streamlined system for tracking inventory and work orders, improving overall shop efficiency.
- Collaborated with clients to provide expert advice on firearm modifications and upgrades.
- Managed inventory of parts and supplies, ensuring availability for ongoing projects.
- Enhanced the accuracy of rifles by customizing barrels, triggers, and other components.
- Increased sales with exceptional customer service skills while managing the retail portion of the business.
- Solved complex firearm malfunctions by diagnosing issues and implementing effective repairs.
- Managed regular inventory checks ensuring accurate stock levels were maintained at all times.
- Customized firearm fitment for individual users, enhancing comfort, usability, and performance.
- Collaborated with law enforcement agencies to service their firearms regularly, maintaining optimal performance under demanding conditions.
- Restored antique firearms to their original condition, preserving their historical value and functionality.
- Educated customers on proper firearm maintenance techniques to extend the life of their investments.
- Assisted clients in selecting suitable firearms for their specific needs, resulting in satisfied customers and repeat business.
- Improved customer satisfaction by providing timely and efficient gun repairs and maintenance services.
- Conducted thorough inspections of firearms for safety compliance, ensuring proper function and adherence to regulations.
- Mentored apprentice gunsmiths, sharing knowledge and expertise to develop future professionals in the field.
- Provided excellent customer service when discussing potential modifications or upgrades with clients.
- Maintained organized records of all completed projects, ensuring accurate billing and clear communication with clients.
- Designed innovative solutions for unique firearm customization requests while adhering to industry standards and regulations.
- Reduced turnaround time for repairs by streamlining processes within the workshop setting.
- Accounted for weapons, munitions and associated equipment, creating inventories and replenishing.
- Managed physical security of weapons, munitions and keys, coordinating organization and inventory tracking to maintain consistency.
- Analyzed and responded appropriately to emergency situations.
- Inspected individual parts, assemblies and installations for adherence to specifications and building codes.
Infantryman
US Army
Fort Benning, GA, Fort Iwrin, CA, Fort Hood, TX
12.1989 - 04.1997
- Led tactical operations to ensure mission success and unit readiness.
- Trained and mentored junior soldiers on operational protocols and combat techniques.
- Coordinated logistics for equipment and personnel deployment in diverse environments.
- Implemented safety measures to enhance team protection during training exercises.
- Collaborated with cross-functional teams to execute joint missions effectively.
- Conducted after-action reviews to identify lessons learned and drive continuous improvement efforts.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Trained in use of tear gas, passive ordnance, and explosives.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
- Employed various weapons systems proficiently in both offensive and defensive engagements.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Adapted quickly to changing conditions on the battlefield, enabling successful completion of assigned tasks under pressure.
- Maintained secure communication systems to relay information to and from command teams.
- Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
- Secured key locations during operations, establishing a safe environment for friendly forces to operate within.
- Operated advanced communication systems to maintain constant contact between ground forces and higher headquarters.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Utilized advanced tactics to engage and neutralize enemy combatants.
- Conducted reconnaissance patrols to gather valuable intelligence, contributing to informed decision-making during operations.
- Established defensive positions to protect against enemy forces.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Reduced risk of casualties by implementing strict adherence to safety protocols during live-fire exercises.
- Enhanced communication effectiveness by operating advanced radio and signaling equipment.
- Maintained high standards of weapons handling, ensuring safety and preparedness.
- Enhanced situational awareness by employing advanced surveillance and reconnaissance techniques.
- Ensured equipment reliability and readiness through rigorous maintenance routines.
- Strengthened defensive positions by overseeing construction of fortifications and obstacles.
- Provided first aid and immediate care in field conditions, enhancing team resilience.
- Facilitated rapid response to orders, improving operational efficiency.
- Conducted detailed reconnaissance missions to gather vital intelligence for mission planning.
- Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
- Trained new infantry soldiers on standard operating procedures.
- Analyzed terrain to identify advantageous positions for operations.
- Executed directives from command center with necessary timeliness and efficiency.
- Conducted safety briefings for squad members prior to missions.
- Utilized advanced combat tactics to maintain safety during engagements.
- Installed, operated and maintained field communications equipment.
- Guided night patrols to search for enemy forces.
- Monitored and reported enemy activity to command center.
- Used modern communication systems to relay orders to squad members.
Education
Bachelor of Science - Geography And History
Southwest Texas State University
San Marcos, TX05-2000
Associate of Applied Science - Criminal Justice
Southwest Texas Junior College
Uvalde, TX05-1993
Skills
- Customer service
- Retail store operations
- Cash handling
- Opening and closing procedures
- Team leadership
- Goal oriented
- Cash handling accuracy
- Pricing and labeling
- Staff training and development
- POS system operation
- Flexible schedule
- Customer needs assessment
- Teamwork and collaboration
- Merchandise displays
- Visual displays and presentations
- Cash flow management
- Inventory and stocking
- Product merchandising
- Efficient sales transactions
- Product knowledge expertise
- Customer care
- Relationship building
- Loss prevention
- Positive customer experience
- Persistent and resilient
- Inventory control
- Bilingual
- Sales promotions
- Inventory oversight
- Client relationship building
- Sales strategy development
- Product recommendations
- Assignment delegation
- Friendly and outgoing
- Shipping and receiving
- Verbal and written communication
- Meeting and exceeding sales goals
- Tactful conflict resolution
- Sales transaction processing
- Hospitality and accommodation
- Stockroom management
- Team building
- Closing techniques
Timeline
Lead Sales Associate
Dollar General
01.2026 - Current
Wal Mart Associate
Wal Mart
11.2023 - 05.2025
Lead Gunsmith and Manager
Cactus Weapons Systems, Inc.
06.2005 - 03.2023
Infantryman
US Army
12.1989 - 04.1997
Bachelor of Science - Geography And History
Southwest Texas State University
Associate of Applied Science - Criminal Justice
Southwest Texas Junior College